As the pioneer and category leader in B2B online leadership development, ExecOnline has delivered meaningful impact for enterprises and career-enhancing programs to more than 60,000 global leaders since 2012. Through partnerships with elite business schools, such as UC Berkeley Executive Education, Chicago Booth, Columbia, UVA Darden School of Business, Tuck at Dartmouth, Duke CE, IMD, Ivey, MIT Sloan, Stanford GSB, Wharton and Yale, ExecOnline is creating a diverse pool of future-ready leaders. ExecOnline has been named to the Global Silicon Valley EdTech 150 and was recognized as a “Technology Company to Watch” by Forbes.In 2021, ExecOnline convened nearly 50 forward-thinking organizations to form a Development Equity Council (DEC). Together, the DEC has created an actionable blueprint to help organizations increase diversity at the leadership level by providing equitable access for underrepresented groups to career-enhancing development opportunities.Anchored in our core values: Be Bold, Lead with Purpose, Collaborate Inclusively, and Act with Integrity, our mission-driven team is committed to connecting all leaders to their future potential.

ExecOnline

Provide effective virtual support to participants in executive development programs.

• The Support Desk Agent is a virtual-based contractor who is motivated to provide quick and effective service to worldwide participants in our executive development programs
• You will serve as a point of contact for our clients and address their questions and needs related to their learning experience on our online learning platform
• Agents will be provided training, resource materials, and ongoing management and support from our team
• Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally
• Continuously endeavor to improve the quality of our support and service, both internally and externally

Support Desk - Contractor

Provides technical support for live events on a proprietary video sharing platform.

• Part-Time Live Event Associate - Contractor (Remote) provides behind the scenes support for live interactive events hosted on a video sharing platform
• Provides white-glove technical support to faculty, facilitators, and executive-level participants during virtual sessions
• Supports participant and faculty use of audio and video devices and desktop computing environments
• Troubleshoots technical complications of any ExecOnline participants, senior event managers, and facilitators
• Identifies, tracks and reports technical problems

Part-Time Virtual Live Event Associate

Account Executive

• Manage a territory of existing enterprise accounts, partnering with the Client Director Team to identify areas for expansion within the existing contract by identifying new buying centers in the organization
• Work in a territory of new enterprise accounts to identify and prospect potential clients through market research, cold calling, networking, and other lead generation activities in partnership with the Business Development Team
• Establish the value of ExecOnline offerings to new and existing clients by identifying their unique pain points or business challenges and then demonstrating how our products can solve those issues
• Partner with the Client Director Team to surface cross-sell and upsell opportunities
• Develop an annual territory plan to achieve annual goal, factoring in expected new business, account growth and detailed client information (e.g., client pain-points) to map required solutions and products
• Maintain a robust pipeline and forecast report in Salesforce that is both timely and accurate, to be compiled by the Commercial Leadership Team regularly
• Collaborate with Revenue Enablement and Management to share feedback from clients to inform product offerings and shape the product roadmap

Director, Corporate Partnerships

Business Development Rep

Business Development Associate generating leads for ExecOnline's sales team.

• Generate interest in our product offering with C-level executives
• Achieve results through inbound/outbound efforts, targeted account research, and personalized messaging
• Manage a territory and related lead generation campaigns
• Participate in strategy meetings to help shape offerings and the sales team direction
• Research industry trends to identify new business opportunities
• Track activities and information in Salesforce.com and related IT tools

Business Development Associate

Customer Support

• Remote-based part-time contractor for Tier 1 Customer Support
• Provide quick and effective service to participants in online leadership development programs
• Availability for 24/7 service
• Point of contact for clients with questions
• Communicate with high-level executives from premier companies
• Onboarding and ongoing training provided
• 10-20 hours/week with the possibility of additional hours based on volume


Tier 1 Customer Support - Part-Time Contractor

Operations

•Remote-based contractor providing administrative support to ExecOnline’s Leadership Coaching team and Coaches.
•Perform Administrative Set-Up tasks for Leadership Coaching participants on the proprietary learning portal.
•Assist the Coaching Operations Team with Virtual Group Coaching logistics and communications.
•Assist the Coaching Operations team in the creation of automated participant communications for our suite of Leadership Coaching offerings.
•Work with the Coaching Operations team and Leadership Coach network to streamline platform attendance protocols.
•Various administrative tasks as needed.

ExecOnline Jobs in New York City

ExecOnline

Support Desk - Contractor

ExecOnline

Part-Time Virtual Live Event Associate

ExecOnline

Director, Corporate Partnerships

ExecOnline

Business Development Associate

ExecOnline

Tier 1 Customer Support - Part-Time Contractor

ExecOnline

Product Operations Contractor - Part-Time

ExecOnline