Community Manager

10 hours ago

🏢 In-office - Manhattan

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Logo of Fever

Fever

Democratizing access to culture and entertainment

internet • mobile • nightlife • startup • events

1001 - 5000

💰 $110M Venture Round on 2023-01

Description

• Collaborate with our Strategist team for a 360-degree perspective on Social Media. • Conduct research, gather insights, test new tools, evaluate trends, and adapt practices accordingly. • Develop comprehensive content proposals aligned with multichannel strategies, targeting diverse audience segments. • Schedule and engage users with original, compelling copies. • Contribute innovative ideas to enhance and manage our international communities on social media. • Monitor and report on feedback and online reviews, collaborating with our Agents' team. • Address complaints, provide timely solutions, and follow up for resolution. • Set KPIs for our strategy, monitoring, tracking, analyzing, and reporting on social media platform performance. • Build relationships with partners, customers, potential customers, industry professionals, and influencers. • Promote collaboration across teams, markets, and departments for effective social media strategy execution.

Requirements

• Proficiency in both written and spoken English is essential; knowledge of other languages is a plus. • Passionate about Digital Marketing, with a degree or equivalent experience focusing on digital portfolio projects. • Excellent interpersonal, verbal, and written communication abilities. • Proactive entrepreneur mindset with a proactive approach, ownership mentality, and effective team communication. • Attention to detail, critical thinking, and problem-solving skills. • Keeps abreast of digital technology and media trends, conducting ongoing research to understand their impact on Socials. • Strong insight into factors driving online content popularity. • Proficient in Canva, skilled in editing short-engaging videos; experience with design/editing tools like Photoshop, Illustrator, CapCut is a plus. • Adaptable to the fast-paced environment of a digital startup business. • Adept at identifying and tracking relevant community KPIs. • Enjoys being part of a dynamic team in a growing company, collaborating effectively towards shared goals. • Based in or willing to relocate to New York.

Benefits

• Attractive compensation package consisting of base salary 65k - 70k. • Opportunity to have a real impact in a high-growth global category leader • 40% discount on all Fever events and experiences • Work in a location in the heart of New York City, with possible travel across our markets • Health, Dental & Vision Insurance. • Gympass (now Wellhub) membership • 401k enrollment • Responsibility from day one and professional and personal growth • Great work environment with a young, international team of talented people to work with!

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