GEM Technologies
Fighting the good fight in cybersecurity!
Technology Consulting • Cloud Based Computing • Hosting Services • On-premise Infrastructure Solutions • Managed Services
11 - 50
Senior Systems Engineer
Yesterday
🔄 Hybrid – Manhattan
GEM Technologies
Fighting the good fight in cybersecurity!
Technology Consulting • Cloud Based Computing • Hosting Services • On-premise Infrastructure Solutions • Managed Services
11 - 50
Description
• The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. • Participate in research and development to continuously improve and keep up with IT business needs of the organization. • Actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. • Opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance.
Requirements
• Ability to communicate effectively with organizational personnel and clients. • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.). • Adapt easily to rapid changes in requests, processes, and procedures. • Ability to set goals and prioritize tasks. • Uses an objective, logical, rigorous, and detail-oriented approach to work. • Resolves problems promptly, accurately and in such a way as to prevent future occurrence. • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines. • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters. • Strong attitude and desire to learn new technologies. • Maintain current skills and strive to acquire new technical knowledge based on current industry trends. • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision. • Must work well in a team environment and participate in working meetings • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role • Must maintain a clean and presentable work environment for video calls when working from home as well as in the office
Benefits
• Remote work • Professional Development stipend • Health Insurance • Dental/Vision Plan
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