Senior/Lead Client Success Manager

February 29

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Safari AI

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Helping enterprises automate the measurement of the most important physical activity in their operations

Infrastructure • logistics • CRE • Retail • computervision

11 - 50

Description

• Up to now, Client Success and upselling existing clients has been executed by the CEO and others on the Go To Market team • This first Senior manager will operate out of the Company's Midtown Manhattan office and report to and work directly with the CEO and Co-founder

Requirements

• Mandatory #1 Requirement: Track record of making enterprise clients insanely happy by being the main point of contact in relationships • Fast technical learner, without needing to be an engineer; not afraid to ramp up quickly on technology • Experience crafting and communicating ROI, Payback Periods, and other financial performance metrics • Proven ability and willingness to jump focus from industry to industry by having exposure to multiple business models at once • Early- to Mid-stage startup experience, preferably in a "doer" role, not just management • Excellent written and verbal communication skills • Excited to work in the office daily with other teammates • Willingness to travel - sometimes often - to face-to-face client meetings

Benefits

• An opportunity to shape an early-stage AI startup and revolutionize how businesses improve their Speed of Service and Optimize Operations • Professional growth at a fast-growing, venture-funded startup with proven founders • Competitive salary and meaningful equity for early team leaders • Unlimited vacation days • Generous health benefits (Health, Vision, Dental) • 401k contributions enabled • Brand new, top of the line hardware and whatever else you need to help you win