GoodLeap is a sustainable home solutions marketplace. We provide simple, fast, and frictionless point-of-sale technology for countless mission-driven professionals serving millions of people who want to upgrade their homes and save money.

Our platform offers flexible ways for consumers to pay for a wide range of sustainable products, including solar panels, battery storage, smart home devices, modern HVAC systems, energy efficient windows, upgraded roofing, water-saving turf, and more.

We are committed to caring for the planet, building lasting relationships with our valued partners and customers, and delivering cutting-edge technology that enables more people to embrace a sustainable lifestyle.

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GoodLeap

Product Marketing

Manage product marketing strategies for GoodLeap's Fintech solutions.

• Go‐to‐Market Strategy Development:
• Devise and implement innovative go‐to‐market strategies to drive adoption, customer satisfaction, and customer retention within the Fintech space.
• Collaborate with cross‐functional teams to align marketing efforts with overall business objectives, embracing cutting‐edge approaches to stay ahead in the dynamic digital landscape.
• Campaign Management:
• Collaborate with the marketing, product, and sales teams to develop and execute go‐to‐market campaigns.
• Implement and explore innovative approaches and technologies to optimize campaigns and achieve key performance indicators (KPIs).
• Data Analysis and Reporting:
• Utilize analytics tools to track, measure, and report on campaign performance.
• Identify trends and insights to optimize go‐to‐market strategies, continually fostering a culture of data‐driven decision‐making.
• Customer Acquisition:
• Collaborate with the sales team to generate high‐quality customer leads for our strategic accounts.
• Explore new and creative lead nurturing strategies to guide customers through the sales funnel.
• Collaborate with the marketing team to create personalized digital marketing campaigns with messaging tailored to qualify leads.

Product Marketing Manager

Accountant

Support finance operations for GoodFinch’s managed private equity funds.

• Treasury Management - daily cash reporting, internal cash transfers, capital calls, and capital distributions
• All accounting associated with quarterly closes including monthly journal entries, cash reconciliations, capital account allocations, fee calculations
• Review quarter-end investor statements and unaudited financial statements coordination with third-party fund administrator
• Manage external third-party fund administrator
• Coordinate and review/approve vendor payments and ensure all vendors are paid timely; coordinate and review/approve trade purchases
• Assist with year-end audited financials and ensure timely completion of year-end audits
• Assist with data compilation for regulatory filings and tax compliance
• Assist with management company books and records

Associate - Fund Accountant

Operations

Oversee servicing operations for GoodLeap's financing solutions.

• Develop deep expertise in all aspects of loan servicing, including processes, and systems.
• Develop and maintain project documentation, including project plans, status reports, and performance metrics.
• Present project updates to senior management, highlighting key accomplishments, risks, and any necessary corrective actions.
• Ensure that all project outcomes are documented and analyzed to inform future initiatives.
• Lead the end‐to‐end planning, execution, and delivery of multiple projects, ensuring they are completed on time and within scope.
• Work with internal and external stakeholders to define project goals, requirements, and deliverables.
• Facilitate communication and collaboration among teams, ensuring alignment on project objectives and expectations.
• Manage relationships with external vendors and sub‐servicers, ensuring they deliver on agreed‐upon project outcomes.

Manager, Servicing Operations

Customer Support

Sales process initiation and lead generation at GoodLeap.

• Representing GoodLeap as a subject matter expert during a series of calls to customers
• Provide exceptional customer service and support by utilizing strong verbal and written communication skills.
• Offer additional GoodLeap products to customers that may benefit from GoodLeap's other services
• Update GoodLeap systems to ensure each interaction with a customer is well documented
• Handle issues with diplomacy to ensure that every customer is happy with their experience with GoodLeap
• Escalate issues to management when necessary and ensure customer concerns are explained effectively and clearly.
• Complete other tasks as deemed appropriate by manager.

Customer Care Sales Advisor

Product Manager

• Product Strategy – Work closely with senior leaders to set ambitious and clear product vision for growing and scaling our business and product offerings. This role must be data focused, leveraging data and business insights to evaluate performance of your product against business objectives, and pivot / adjust as appropriate, balancing risks, costs, and benefits effectively. Be in tune with the competitive and industry landscape to identify customer needs and trends.
• Execution – Be responsible for all aspects of technology product development including discovery, requirements gathering, development, and implementation of features. Ensure rigor in execution and attention to detail by effectively managing the product feature backlog. Coordinate seamless Go-to-Market activities. Work closely with key stakeholders to ensure alignment and manage expectations. Work closely with partners across the board, including UX, Sales, Marketing, Business Development, Legal, Engineering, etc.
• Leadership – Motivate the engineering squad to leverage individual strengths to overcome challenges. Model team norms and contribute to positive team dynamics, leading to continuous team performance improvement. Foster an environment of trust, effectively communicating within the squads and with an ecosystem of stakeholders.
• Communication and Reporting – Regularly provide updates to senior leaders, stakeholders, partners, squad members, etc. Effectively tailor communications to the appropriate audience to ensure broad alignment, awareness, and advocacy of the product.
• Partnership – Support CRM end users in delivering value by integrating the end- to-end client experience.

CRM Product Manager

• Lead the strategic direction and product roadmap for our Payments platform, focusing on delivering innovative and technology-driven solutions that meet the evolving needs of our customers.
• Collaborate closely with cross-functional teams, including engineering, design, marketing, and business development, to deliver high-quality payment products and features on time and within budget.
• Conduct market research, competitive analysis, and customer feedback to identify opportunities for product innovation and differentiation.
• Define and prioritize product requirements based on market trends, customer needs, and business objectives.
• Champion a customer-centric approach to product development, ensuring that user feedback and insights are incorporated into the product roadmap and decision-making process.
• Drive product launches, including go-to-market strategies, user education, and post-launch analysis.
• Establish and monitor key performance indicators (KPIs) to measure the success and impact of payment products, iterating and optimizing as needed.
• Stay informed about industry trends, emerging technologies, and regulatory changes related to payments, and leverage this knowledge to inform product strategy.

GoodLeap Jobs in New York City

GoodLeap

Product Marketing Manager

GoodLeap

Associate - Fund Accountant

GoodLeap

Manager, Servicing Operations

GoodLeap

Customer Care Sales Advisor

GoodLeap

CRM Product Manager

GoodLeap

Principal Product Manager, Payments

GoodLeap