Data Ops Lead
July 13
🏢 In-office - Manhattan
Description
• Establish and optimize scalable data collection and data audit workflows and contribute to the success of data-driven projects • Set goals and expectations for team leads and hold staff accountable for performance goals • Oversee data quality outputs across 5 Data Operations teams by conducting data validation and quality checks • Build and maintain dashboards and interactive visualizations that convey key performance metrics for the department as well as analytical insights for the organization • Prepare Executive read-out of performance, activities and success of 5 Data Operations teams, which includes analysis of performance data, shifts in trends and recommendations of adjustments needed • Incorporate customer satisfaction as a component of ensuring Data Operations team success with an emphasis on generating innovative ways to continually improve results • Partner with product managers and engineering teams to contribute to data strategy and data management • Oversee daily operational activities, identifying and implementing improvements to streamline processes and maximize efficiency • Continuously develop and implement strategies for operational improvement, driving efficiency and effectiveness • Provide guidance and hands-on training to the Data Operations department on process improvements • Drive department effectiveness to impact the business’ overall effectiveness • This is a high-impact, high-visibility role interacting directly with Grata’s executive leaders and cross-functional managers
Requirements
• 5+ years of experience in data operations, consulting, or a similar role • Meticulous bar-raiser passionate about data quality • Analytical, data-oriented thinker who is able to communicate opinions clearly, and willing to be convinced otherwise through thoughtful discourse • Skills in change management to effectively guide and transition teams through organizational and operational changes • Exceptional leadership skills with the ability to inspire, motivate, and mentor teams • Demonstrated ability to think strategically and integrate broad-range visions into actionable, profitable outcomes • Gritty, scrappy, and resilient, with a strong bias for action and excited to take on new challenges • Experience in designing workflows and efficient processes for manual data collection and data cleansing efforts • Strong understanding of database structures, data quality, data concepts, theories, principles, and practices • Relevant data exploration skills such as data analytics, SQL, R or python • Experience working with business intelligence tools such as Azure ADF, SSIS, Talend, Profisee, SSRS, Power BI, Tableau, or Qlik • Excited to be a part of an inclusive culture • Interested in an office-centric culture with a flexible work environment
Benefits
• Unlimited PTO policy • Flexible Work Location policy: all employees are given a bank of time (up to 14 weeks!) of working remotely • Medical, dental, vision plans: we offer plans with 100% coverage of premiums for employees • 12 weeks of parental leave • 401k • Stock options for all of our employees • Equity Commuter benefits • Company-sponsored lunch through Grubhub on a weekly basis • Dog-friendly office
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