Grata is the leading deal sourcing platform that helps you find, research, and engage with middle market companies.

Grata was built for innovative dealmakers who want a competitive edge in finding previously undiscoverable companies.

Unlike company databases, Grata doesn’t just give you flat information. Grata is an intuitive, dynamic search engine powered by ML and NLP technology that provides the most comprehensive, up-to-date information you need to get deals done.

Grata

Solutions Engineer

Manage CRM integration journeys, ensuring customer satisfaction and technical resolutions.

• Own the end-to-end lifecycle of a customer’s integration journey at Grata, serving as the CRM expert
• Through your deep product knowledge and knowledge of CRMs, you will drive the integration by providing guidance on integration set-up based on the customer’s data architecture and objectives through ensuring problem areas are investigated and addressed.
• Serve as the integrations subject matter expert during pre-sales processes, supporting trials/evaluations as the customer establishes the CRM integration with Grata
• Discover the customer's business needs, and position the best integration solution to achieve those business objectives
• Drive resolution for any CRM issues faced by customers by being the first line of defense in troubleshooting and determining the root cause of the issue, as well as implementing a fix for minor bugs identified or engaging with engineering to resolve more complex integration bugs.
• Build scripts that serve as tools for you and others internally, ultimately driving visibility into CRM settings and errors that serve as early indications of integration issues
• Convey a deep understanding of the customer's CRM data architecture as it pertains to Grata’s integration
• Perform daily and continuous proactive monitoring of CRM integration issues and data inconsistencies; this includes reviewing CRM logs to ensure the integration health for strategic accounts
• Maintain and update documentation on CRM Integrations that inform the commercial organization and manage training for integrations
• Collaborate with product managers and engineering to build the CRM roadmap, advocate for system improvements and build evidence on impact to customer base.
• Monitor industry trends as CRM systems evolve to ensure Grata’s integration remains robust and adapts with the evolving technological landscape

CRM Implementation Engineer

Engineering Manager

Manage data organization, infrastructure, and performance for a cutting-edge AI data platform.

• Oversee the development and maintenance of scalable data and machine learning infrastructure utilizing tools such as Spark, Airflow, AWS, and Databricks.
• Lead and expand a team of data engineers, data scientists and machine learning engineers, ensuring strong career progression and skill development.
• Collaborate closely with technical leads to develop long-term visions and innovative strategies for data utilization.
• Work in partnership with product, data operations, and technical leadership to align engineering activities with broader company goals.
• Drive initiatives aimed at maintaining high-quality data and efficient data operations that support machine learning training and inference processes.

Senior Engineering Manager, Data and AI

Operations

• Establish and optimize scalable data collection and data audit workflows and contribute to the success of data-driven projects
• Set goals and expectations for team leads and hold staff accountable for performance goals
• Oversee data quality outputs across 5 Data Operations teams by conducting data validation and quality checks
• Build and maintain dashboards and interactive visualizations that convey key performance metrics for the department as well as analytical insights for the organization
• Prepare Executive read-out of performance, activities and success of 5 Data Operations teams, which includes analysis of performance data, shifts in trends and recommendations of adjustments needed
• Incorporate customer satisfaction as a component of ensuring Data Operations team success with an emphasis on generating innovative ways to continually improve results
• Partner with product managers and engineering teams to contribute to data strategy and data management
• Oversee daily operational activities, identifying and implementing improvements to streamline processes and maximize efficiency
• Continuously develop and implement strategies for operational improvement, driving efficiency and effectiveness
• Provide guidance and hands-on training to the Data Operations department on process improvements
• Drive department effectiveness to impact the business’ overall effectiveness
• This is a high-impact, high-visibility role interacting directly with Grata’s executive leaders and cross-functional managers

Data Ops Lead

Business Development Rep

• Run prospecting campaigns from email sequences to cold calls.
• Qualify leads and lead introductory calls with prospective customers.
• Attend conferences and events.
• Learn how to demo the Grata platform.

Business Development Representative

Account Executive

Grata is the first search engine for company discovery, providing a single source of truth to find small to middle market private companies. We are developing cutting-edge search technology leveraging NLP and ML to automate the B2B research process on millions of small and medium businesses in the U.S. We’ve recently experienced significant growth and raised capital from top investors who built Google and transformed the finance industry.

• Drive technical strategy, team design, and product delivery
• Drive operational excellence by establishing clear metrics and efficient lightweight processes
• Prioritize and balance short and long term engineering investments
• Build, onboard and up-skill top engineers and managers
• Create compelling personalized career paths for engineers on the team
• Partner with Product to develop our long term product strategy and roadmap
• Coordinate work across multiple engineering teams and other groups
• Expand on our collaborative, inclusive engineering culture

VP of Engineering

Full-stack Engineer

• Develop web applications using Typescript, React, and Python
• Work in a distributed architecture with APIs, and event-driven architecture
• Ship well-designed, tested production code
• Prototype and experiment with new technologies and methods

Full Stack Engineer

Customer Success

• Cultivating and maintaining strong customer relationships
• Responsible for customer retention and renewal
• Performing onboarding of accounts and ensuring ongoing engagement

Grata Jobs in New York City

Grata

CRM Implementation Engineer

Grata

Senior Engineering Manager, Data and AI

Grata

Data Ops Lead

Grata

Business Development Representative

Grata

Account Executive

Grata

VP of Engineering

Grata

Full Stack Engineer

Grata

Customer Success Manager

Grata