Head of Clinical Operations
6 days ago
🏡 Remote – New York
Description
• Build and lead a high-performing Clinical Operations team, mentoring and expanding a group of operations professionals to drive success in a fast-paced startup environment. • Partner with cross-functional teams, including clinical, product, engineering, partnerships, data, finance, and executive leadership, to align on strategy, execute initiatives, and achieve company-wide goals. • Oversee clinical quality network oversight in collaboration with clinical leadership, utilizing chart reviews, product development, and analytics to maintain a leading quality program. • Lead the recruitment, training, and support of an A+ provider peer network, fostering a human-centric and provider-focused culture. • Act as the main liaison for physician and clinical staff relations, and support the development and implementation of protocols with clinical leadership. • Manage financial planning and budgeting for the clinical operations function, ensuring alignment with organizational objectives.
Requirements
• 12+ years of experience in clinical operations or strategy at high-growth companies, including direct collaboration with clinical teams. • 5+ years of experience managing high-performing teams, with a strong track record in recruiting, managing, and developing top talent • Experience in developing and managing organizational policies, procedures, and systems, with a strong understanding of government regulations and compliance requirements. • Excel at communicating complex concepts clearly and effectively to diverse audiences. • Thrive in fast-paced, dynamic environments and are adept at making sound, timely decisions in the face of ambiguity and change. • Proactively seek opportunities to tackle unfamiliar challenges, navigate uncertainty, and drive strategic outcomes. • Motivated by the opportunity to make an impact on one of our generation’s defining problems: affordable mental healthcare.
Benefits
• Equity Compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development
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