Client Services Representative (CSR)

2 days ago

🏢 In-office - Manhattan

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Logo of Animal Medical Center

Animal Medical Center

Animal Medical Center is a full service animal hospital that cares for dogs and cats in Hesperia, California$1. .$1

11 - 50

Description

• As a Client Services Representative, maintain medical records and support the clinical team. • Cheerfully greet clients and visitors. • Proficiently register clients and process paperwork. • Triage emergency cases and send follow-ups. • Schedule patient appointments using Cornerstone. • Handle financial transactions and reconcile files. • Offer alternative payment options to clients. • Communicate ongoing projects efficiently. • Assist patients with medication refills. • Maintain confidentiality and safety of medical records. • Maintain client services and reception area according to safety guidelines. • Accept other job duties as needed.

Requirements

• Must have basic knowledge of office procedures and machines. • Proficient knowledge and competency of MS Office (especially Outlook). • Must possess excellent telephone skills and make a positive first impression on patients and visitors to the clinic. • Must have previous veterinary receptionist experience

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