HubSpot
The easy-to-use CRM to scale your business.
inbound marketing • marketing • internet marketing • online marketing • web marketing
1001 - 5000
Senior Success Strategy and Operations Analyst
August 21
🏡 Remote – New York
HubSpot
The easy-to-use CRM to scale your business.
inbound marketing • marketing • internet marketing • online marketing • web marketing
1001 - 5000
Description
• Provide data-driven, operational and decision-making support to the Customer Success organization and management team • Support our operating cadence of weekly, monthly and quarterly performance analysis and business reviews • Understand global trends and nuances, partner with leaders on projects as a strategic voice • Respond to business requests, compile root cause analyses and solve common issues • Support cross-functional programs, processes, and systems to drive performance and productivity improvements.
Requirements
• A Customer-First mindset and passion for supporting customer-facing teams • Have strong communication skills and are excited by the prospect of talking to customers and teams across HubSpot and translating data into insights • Have advanced Excel knowledge, data visualization software experience (Looker, Tableau, etc.) • Experience with SQL, Python, R (or similar statistical tools) • Results Orientated; you not only run the numbers but also embrace the responsibility of executing on your recommendations • Thrive in a fast-paced working environment, can pivot and work autonomously and are excited about working in a learning and growth culture • Prior experience in management consulting, finance, strategy & ops a plus • Typically requires a Bachelor’s degree and a minimum of 4 years of related experience; or an advanced degree without experience; or equivalent work experience.
Benefits
• benefits and perks HubSpot offers to help employees grow better.
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