Sr. Manager, Client Success

September 10

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InMobi

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Driving Real Connections

Global Mobile Ad Platform • Mobile Advertising • Discovery Platform for Consumers • App Developers • Mobile App Marketing

501 - 1000

💰 Venture Round on 2019-01

Description

• Responsible for developing and driving impactful and sustainable client relationships • Lead and develop a team of high-performing Client Success Managers across North America • Co-own account strategy with your team, and in collaboration with sales and agency teams • Lead client RFIs to ensure clear, consistent, and comprehensive communication of our solutions and capabilities • Responsible for account retention and growth plans, revenue and margin management, and up-selling and cross-selling • Drive end to end solution management for client campaigns to drive business results • Partner closely with internal teams to drive cross-functional projects for our clients • Lead campaign analysis and review; provide consultative guidance to clients during discussions and business reviews • Work with the technical account management team to liaise with third party partners

Requirements

• 3+ years of leadership experience managing a client success team or similar • 6+ years of client success management experience, with at least 3 years in programmatic advertising or within the ad tech industry • Experience in online advertising, enterprise solutions, online media buying and advertising technologies • Proven experience in client-facing roles; developing relationships, driving account strategy and results, problem-solving, and accelerating growth • Exceptional ability to partner with cross-functional teams and build relationships across internal teams • Strong demonstration of strategic and analytical approach to client management • Ability to collaborate with teams across global time zones and prioritize work accordingly • Bachelor's degree or equivalent practical experience

Benefits

• Competitive salary and RSU grant (where applicable) • High quality medical, dental, and vision insurance (including company-matched HSA) • 401(k) company match • Generous combination of vacation time, sick days, special occasion time, and company-wide holidays • Substantial maternity and paternity leave benefits and compassionate work environment • Flexible working hours to suit everyone • Wellness stipend for a healthier you! • Free lunch provided in our offices daily • Pet friendly work environment and robust pet insurance policy - because we love our animals! • LinkedIn Learning on demand for personal and professional development • Employee Assistance Program (EAP)