Digital is now the most important driver of growth and profitability for just about every business. Similarweb is a platform that gives our customers a true 360 degree view of all digital activity across customers, prospects, partners, and competition. The resulting insights give our customers — who are some of the world’s biggest brands — a digital edge that helps them beat their competition and win their markets. 

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Similarweb

Customer Success

Customer Success Manager delivering consultative value using Similarweb’s digital intelligence.

• Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs
• Analyze data to identify both strategic and tactical opportunities for your clients
• Conduct ongoing production and presentation of insights (decks, insight emails, etc.) to promote strong account health and client satisfaction
• Create compelling stories that resonate with clients and present them in a clear and concise way for clients to use
• Proactively seek ways to identify customer pain points and address them accordingly
• Lead, manage and expand long-term customer relationships; focus on understanding the client’s KPIs to ultimately drive positive business outcomes
• Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our Digital Intelligence data
• Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience; ensure our users are engaged with the platform and understand the value (“the so what?”) it brings them towards achieving their goals
• Develop strong subject matter expertise across Similarweb’s entire product portfolio

Customer Success Manager, Investors Vertical

Sales

Lead Sales Managers in driving data-driven investment decisions for global investors.

• Lead and manage a team of consultative sellers to achieve sales targets and objectives
• Manage and coach Account Executives to identify, engage, and acquire new customers effectively
• Get involved in larger and strategic deals, facilitating executive relationships and key stakeholder relationships to help your team get deals over the line
• Oversee and develop sales strategies and campaigns that drive lead generation, pipeline growth, and opportunity conversion
• Experienced with developing and iterating territory planning, able to align sales talent needs with strategy effectively
• Take responsibility for hiring and onboarding new Account Executives within the team
• Provide ongoing team (and individual) coaching and training that fosters sales skills and career development as well as talent retention
• Actively coach Account Executives to effectively drive, negotiate, and close new business deals
• Effectively collaborate with cross-functional teams, including the Data, Customer Support, Billing, Product, and Legal teams, to ensure alignment, further sales efforts/objectives, and secure timely outcomes
• Communicate and implement sales processes effectively across your team, building team discipline and alignment
• Play a key role in understanding our customer segment landscapes staying updated on industry trends/developments to identify additional use cases/segment areas for new customer acquisition
• Network and build relationships within the Investment, Financial Services, and data partner ecosystems to drive Similarweb awareness and engage prospective customers
• Conduct regular analyses to understand the root causes of team performance and implement actions to accelerate growth.

Head of Sales Management, Investors

Data Scientist

Deliver best-in-class data analysis for clients’ strategic business needs.

• Partnering with our in-house consultants and GTM teams to scope out custom data analysis projects for clients
• Building models and utilizing sophisticated technology such as web scraping and AI to enrich datasets to target client pain points
• Collaborating with Data Engineering to ensure the existence of use-case specific data, and estimating the availability and effort required to produce specific custom reports
• Preparing and communicating customized data analysis to advisory services consultant, to ensure successful delivery to clients

Business Operations & Strategy

• Scope and translate client needs into clear data sets and deliverables to answer clients’ pain points using Similarweb’s full range of data assets
• Lead analysis with different kinds of data to address clients’ business questions. Present actionable insights to clients through clear and compelling storytelling
• Lead communications and interactions with our clients to grow and strengthen all aspects of engagement
• Generate strategy to scale sub-vertical book of business through new logo acquisition and upsell
• Stay abreast on client challenges, competitors, and overall industry trends and changes, to understand client context and business requirements

Digital Strategy Consultant - Consumer Electronics 

• Be responsible for generating new revenue for Similarweb: creating, cultivating, and developing accounts and increasing market share with leading global consultancy businesses
• Achieve revenue goals by planning and executing successful sales activities to global consultancy networks
• Acquire and possess expert knowledge of all Similarweb products
• Meet and exceed sales quota through inbound/outbound leads - strategically selling the company's various solutions to new prospects in a consultative manner
• Manage the entire sales cycle from prospecting, discovery, presentation, and negotiating
• Build cross-functional relationships within the prospect to penetrate the account further by focusing on director / C-level engagement
• Develop and maintain accurate forecasts and manage and record ongoing sales activity in CRM (Salesforce)

Sales Manager, Strategic Consultancies

Account Manager

• Reporting to the Director, Account Management, Investor Solution you will be responsible for developing, executing, and owning a long-term Account Strategy for investor customers via retention and expansion of accounts. You'll grow strong relationships, shaping and driving content, as well as becoming the alternative data expert in the investing space.
• Day to day responsibilities include growing strong relationships, shaping and driving content, managing and developing long-term partnerships, consulting customers around best practices for Similarweb’s insights, increasing renewal rates, identifying and leading up-sell opportunities, etc.

Account Manager, Enterprise - Investors Vertical

• Manage the entire sales cycle from prospecting to closing • Work with Sales Development and Marketing teams to target appropriate accounts • Build cross-functional relationships within the prospect • Develop accurate forecasts and manage sales activity in CRM • Meet and exceed monthly sales quota through outbound leads • Collaborate with colleagues in-office and partially work from home

Similarweb Jobs in New York City

Similarweb

Customer Success Manager, Investors Vertical

Similarweb

Head of Sales Management, Investors

Similarweb

Data Scientist

Similarweb

Digital Strategy Consultant - Consumer Electronics

Similarweb

Sales Manager, Strategic Consultancies

Similarweb

Account Manager, Enterprise - Investors Vertical

Similarweb

Enterprise Sales Manager, Investors Vertical

Similarweb