Keen360
See and serve your customers better
Customer Management • CRM • Data Management • Policy Compliance • Commercial Excellence
11 - 50
Pharmaceutical Sales Operations Senior Analyst - Call Plan & Alignment
March 26
🔄 Hybrid – Utica
Keen360
See and serve your customers better
Customer Management • CRM • Data Management • Policy Compliance • Commercial Excellence
11 - 50
Description
• Partner with teams to ensure appropriate timing of alignment and call plan changes. • Assist management with the implementation of new call plan strategies and optimization projects. • Responsible for managing the RDT structure and oversees the Roster Management process. • Responsible for the management of operational execution of sales force alignments and rosters with the various roles within the sales forces. • Oversee and generate the production of territory/area/region/national maps for new sales personnel, promoted sales managers, regional sales offices, and select “in house” personnel. • Implement monthly and ad-hoc changes to alignments based on shifting workload, reorganizations, and changes in business direction. • Manage the overall problem resolution process by evaluating all related inquiries and provide required solutions. • Monitor and validate information flow from IT, other teams and vendors to create update files as needed. • Provide standard and ad-hoc analysis on call plan and targeting strategies. • Act as the Subject Matter Expert resource in call plan and alignments for the business unit, interacting with all levels within the organization. • Continuously looks for ways to increase sales operations efficiency. Supports co-promotions and multiple selling models. • Work closely with management to develop and optimize the use of the proprietary tools for Alignments, Call Plan and Rosters. • Responsible for collaborating with peers across business units and outside vendors to share ideas, improve productivity, communicate changes and coordinate delivery.
Requirements
• 2-5 years of Pharmaceutical or Medical Device experience. • Minimum of 3 years of business experience. • Experience with syndicated Pharmaceutical data sources, such as IQVIA, specific to Pharmaceutical Sales Process required. • Highly skilled in MS Office. Analytical skills are required. • Familiarity with SAS, data warehouse, and Salesforce.com (Veeva) • Previous experience in Finance, Math (Statistics & Analysis), or Sales Measurement/Sales Operations is preferred. • Knowledge of data training methodologies preferred. • Experience working with field sales as well as IT preferred.
Benefits
• Competitive salary • Full-time position • Opportunities for professional growth and development • Collaborative work environment
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