Senior Sales Manager

June 6

🏡 Remote – New York

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Labguru

Your All-in-One Electronic Lab Notebook (ELN) + Informatics +LIMS solution

Research Management • Laboratory Management • Research and Laboratory Management • Laboratory Data Management • Electronic Lab Notebook

51 - 200

Description

• Generate exceptional new business sales across biotech and pharmaceutical R&D organizations, startups, academia, and more. • Develop and execute a go-to-market strategy to drive sales to new customers and upsell to our existing customer base. • Understand customer needs to continuously improve overall satisfaction and ensure high renewal rates. • Collaborate with Marketing, Operations, Finance, Customer Support, and other departments to meet or exceed client expectations. • Deliver results rapidly and effectively. • Drive customers to closure, navigating organizational intricacies adeptly. • Refine sales collateral and processes. • Provide valuable customer and market insights to shape future products, solutions, and strategies. • Expand the customer base by nurturing existing accounts and prospecting new ones through: Leveraging personal networks, pursuing leads from marketing campaigns, participating in product showcases, capitalizing on referrals from existing customers. • Consistently meet or exceed sales objectives. • Represent the company at trade and vendor events as required. • Enhance satisfaction within designated customer accounts. • Achieve retention targets through effective account management. • Turn challenges into sales opportunities within each account.

Requirements

• A proven track record of sales success with 5+ years in B2B Biotech and Pharmaceutical (preferably SaaS) sales leadership. • Experience with ELN & LIMS is a plus. • Excellent oral, written, and visual communication skills with the ability to collaborate with team members and customers at various locations. • Creativity and the ability to think outside the box, driving important projects, programs, and initiatives with high energy and ingenuity. • Integrity and adherence to ethical standards, valuing transparency and ethical conduct. • An academic degree in life sciences is highly preferred. • Knowledge of the ELN & LIMS space is advantageous. • Native proficiency in English is mandatory; fluency in additional languages is beneficial. • Minimum bachelor's degree; advanced degree preferred. • Ability to work flexible hours to accommodate customer time zone needs.

Benefits

• Fully Remote • Flexible hours

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