Law Business Research (LBR) is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data.We are a fast-growing, innovative company with a dynamic and diverse culture, and we take great pride in delivering a world-class, cutting-edge service to our global clients.By applying the latest technology to the fast-moving legal world, we enable our users to find their competitive edge and decide with confidence, armed with the insight they need. LBR delivers trusted intelligence and insight to users around the world through a range of tools and platforms that combine proprietary data and unique analysis. We make sense of complex, fast-changing information and enhance critical decision-making.With an international team of over 500 experienced professionals, LBR has a proven track record of informing, engaging and connecting legal practitioners. Our specialist platforms help clients enhance their decision-making, manage legal risk and drive improved performance.

Law Business Research

Customer Success Manager

Customer Success Executive to enhance client engagement for Lexology.

• Work within our established Customer Success team with a focus of onboarding and training our subscribers to Lexology Index and Intelligence
• To develop customer relationships that promote retention, improving customer lifetime value and reducing churn. You will develop a good understanding of our client’s business, overarching strategy, and objectives and use this knowledge to drive adoption and demonstrate value.
• As a product expert - you will directly interact with clients collaborating with colleagues in Sales, Research and Product to proactively drive the customers' engagement with our products.
• This role is key to our mission to put customers and their experience with our services at the heart of our business drives revenue growth.
• Strong Customer Success has a direct impact on retention rates and renewals, and you will be working with our Account Managers and Business Development Teams to improve our renewal rates by volume and value.

Customer Success Executive

Business Development Rep

Develop and maintain relationships to grow client base in legal intelligence space.

• An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research.
• Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.
• We are committed to making our organisation an inclusive, respectful & engaging place to work.

Business Development Executive - Lexology Pro

Sales

Drive sales for Lexology PRO in the US market.

• Lexology PRO has seen high double-digit growth and is hiring a Sales Manager in the US.
• Help drive the sales of Lexology PRO.

Law Business Research Jobs in New York City