MTM LLC
With Over 24 Years of recruiting experience, in the construction industry, we are connecting talent to opportunity!
2 - 10
Customer Service Representative
August 29
🏢 In-office - Manhattan
MTM LLC
With Over 24 Years of recruiting experience, in the construction industry, we are connecting talent to opportunity!
2 - 10
Description
• Handle customer inquiries regarding product offerings, availability, and pricing • Process orders accurately and efficiently, ensuring timely delivery • Coordinate and schedule service calls for window installations, repairs, and maintenance • Provide exceptional customer service by addressing concerns and offering solutions • Maintain accurate records of customer interactions and service requests • Conduct follow-up calls post-service to confirm resolution of issues • Work closely with sales, operations, and logistics teams for seamless order processing
Requirements
• Experience: 2+ years in customer service, preferably in the window or home improvement industry • Strong communication skills, both written and verbal • Proficiency in Microsoft Office Suite and CRM software • Ability to manage multiple tasks simultaneously with strong attention to detail • Capable of working independently and as part of a team
Benefits
• Competitive salary and bonus structure • Health, dental, and vision insurance
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