Customer Service Specialist

July 13

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The needs of business owners have significantly changed over the past decade, the insurance industry hasn’t$1. .$1

Insurance • Small Businesses • InsureTech • insurtech • Entrepreneurs

501 - 1000

Description

• Responsibilities include issuing insurance certificates, processing policy changes, assisting in process improvement and supporting our “pay as you go” insurance program • Collaborate daily with team members on our Client Launch, Account Life and Sales teams • Participate in various projects as we develop the best ways to scale for growth

Requirements

• 2+ years working in customer service • New York or Massachusetts Property & Casualty Insurance License (preferred) • Detail orientation in everything you do: there is a lot of customer and policy information flying by you – having a keen eye here is essential • Experience and comfort using a variety of software tools from Excel and G Suite, to policy management and accounting systems • Excellent verbal and written communication skills to assist with customer needs, problem solve, answer questions, and leave a positive impression

Benefits

• Partially subsidized medical plan • Fully subsidized vision/dental options • Life insurance • Disability insurance • 401(k) • Flexible paid time off • Parental leave and more