Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience"​ for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service.

With over 40 years of automotive experience, our mission is to be the premier automobile retailer in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers, and, in doing so, we strive to develop a highly motivated, world-class workforce that is committed to satisfying their needs.

It is this customer-centric approach, along with our commitment to excellence, that has earned Open Road the ranking of the 15th largest automotive group in the nation by the Automotive News.

Open Road currently owns and operates over twenty five (25) automotive facilities including eighteen (18) dealerships throughout the New York-New Jersey metropolitan area representing Acura, Audi, BMW, Cadillac, Chevrolet, Honda, Mazda, Mercedes-Benz, MINI, Smart, Subaru and Volkswagen.

Open Road's success is the result of many years of hard work, exceptional products, state-of-the-art facilities, professional and award-winning sales teams, and first-class attention to customer service.

Open Road Auto Group

Account Executive

Interact with customers to guide vehicle selection and enhance ownership experience.

• Auto Sales Specialists interact and consult with customers to guide them through their vehicle experience
• Their goal is to create a simple, educated and fun experience
• Assist customers in selecting the right vehicle for their lifestyle
• Create and build client relationships
• Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers
• Facilitate customer test drives
• Ensure timely follow up and maintain strong relationships with previous and prospective customers
• Track customers using store CRM tools
• Stay certified with all new brand knowledge
• Prepare vehicles for customer delivery
• Maintain appearance and cleanliness of store showroom and vehicle lot
• Review all the “bells and whistles” to create an enjoyable ownership experience.

Sales Representative

Financial Planning and Analysis

Provides financing services and insurance options for automotive customers.

• Provides insurance and financing services to automotive customers by verifying sales information
• Determines desire/need for automobile financing by interviewing customer; exploring payment options
• Verifies automobile purchase information by reviewing sales contract data; conferring with sales department; making adjustments as needed
• Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors; obtaining stipulations when required; approves or rejects loan
• Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer; ensuring understanding of content
• Sells products and services by reviewing desire/need for automobile insurance, credit insurance, extended warranties, anti-theft devices, appearance protection packages, etc.; explaining options, provisions, and premiums
• Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply
• Maintains customer confidence and organization stability by keeping information confidential; helping others comply

Open Road Auto Group Jobs in New York City