Customer Success Manager

September 12

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Outbrain

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The leading technology platform that drives results by engaging people on the open internet

Digital Advertising • Engagement • AI • Branding • Open Internet

501 - 1000

Description

• Outbrain is seeking a Customer Success Manager for the Mid-Market performance team. • Work closely with the Sales team to lead client campaign success and strategies. • Build relationships with agency clients, brands, and internal teams.

Requirements

• 4+ years of digital media, agency, or adtech experience required. Media buying experience and performance marketing background preferred. Knowledge of 3rd party vendors and tools (DCM, impression pixels, click tags) and experience buying media on Outbrain or other native platforms is a plus • 2-3 years of client-facing account management with an understanding of digital marketing and the digital landscape. • A go-getter attitude. You’re hungry to achieve revenue goals via upsells and renewals. • An obsession for detail and organization. You’re comfortable managing assets, launching campaigns and optimizing for multiple clients. • An analytical disposition. You're comfortable digging through data, manipulating it in excel, and drawing out impactful insights for your clients. • An optimistic attitude, strong passion for your work, intellectual curiosity and ability to positively influence your peers. • Ambition and curiosity. You are resourceful, bright, proactive and a go-getter who works well independently and as part of a team. • Excellent storyteller & communication. You’re proficient with presentation software & comfortable presenting data-driven stories and recommendations internally and externally. • Ability to work in the NYC office 3 days a week

Benefits

• Brand new NYC office in the Flatiron district with a flexible hybrid working model. • Generous Vacation package and unlimited sick days. • Become part of our success with our equity program. • Cell Phone reimbursement stipend. • World class healthcare options, 5 plan offerings with an option that is covered by Outbrain above benchmark (Medical, Dental, Vision, and Life insurance, 401K Plan with Matching). • Expand your toolbox with our mentorship program and internal learning tools. • Fully stocked kitchen with snacks as well as in-office happy hours and catered lunches.