PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices. See our open positions at perfectserve.com/careers.

PerfectServe

Customer Support

Provide technical support for PerfectServe's clinical communications and scheduling solutions.

• Field incoming client communications via phone, chat, and our online customer portal
• Help end-users administer their PerfectServe applications
• Train end users on how best to use PerfectServe’s phone, mobile, and web applications
• Own basic-to-advanced troubleshooting efforts related to message delivery and/or message content issues; identify root cause(s) and make the appropriate configuration changes to resolve the issue
• Consult, design, configure, and deploy custom applications leveraging best practices to meet workflow needs of PerfectServe’s end users
• Build and revise new user accounts based on established standards and best practices
• Work with end-users and hospital IT personnel to troubleshoot mobile and web connectivity issues
• Collaborate with other PerfectServe teams, including customer success, integration, and technical teams, on escalated technical issues.

Tier 1 Support Specialist - Remote

Backend Engineer

Developing and maintaining C# API services for healthcare communication solutions.

• Write performant, well-structured code in an Agile team.
• Collaborate on service design and development.
• Deliver user stories on time with high quality.
• Solve complex problems as part of a team.
• Write code to standards, implementing best practices.
• Identify and communicate technical debt and risk.
• Collaborate with Product Owners for planning.
• Review code for testability and maintainability.
• Mentor junior members on the team.

Senior Software Engineer, .NET

Bookkeeper

Process and reconcile invoices to control expenses in a healthcare communication solutions company.

• Controls expenses by receiving, processing, verifying, and reconciling invoices.
• Reconciles processed work by verifying entries and comparing system reports to balances.
• Charges expenses to accounts and cost centers by analyzing invoice/expense reports, recording entries.
• Verifying federal id numbers, scheduling and preparing checks, and resolving purchase order, contract, invoice, or payment discrepancies and documentation.
• Verification of vendor payment information.
• Establishes and maintains all vendor files within the accounting system. This includes obtaining necessary tax reporting information.
• Maintains accounting ledgers by verifying and posting account transactions as needed.
• Verifies vendor accounts by reconciling monthly statements and related transactions.
• Assist in the annual audit.
• Other ad hoc projects as needed.
• Protects organization’s value by keeping information confidential.

PerfectServe Jobs in New York City

PerfectServe

Tier 1 Support Specialist - Remote

PerfectServe

Senior Software Engineer, .NET

PerfectServe

Accounts Payable Clerk

PerfectServe