Legal Accreditation Coordinator

August 3

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Practising Law Institute (PLI)

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A nonprofit learning organization dedicated to keeping legal professionals at the forefront of knowledge and expertise.

Legal Education • CLE • Legal Research • Legal Publishing

201 - 500

Description

• The Legal Accreditation Coordinator will play a key role in managing and responding to continuing education (CE) credit-related customer inquiries. • Work closely with the Continuing Education Technical Solutions Manager in managing day-to-day aspects of CE credit-related inquiries. • Provide technical support to customers to resolve system issues and handle escalated inquiries.

Requirements

• Outstanding written communication skills • Must possess tact and professionalism in both interpersonal and written communications. • 2-3 years of customer support experience and experience with client relationship management CRM tools, Salesforce preferred. • 2-3 years’ experience in a business-to-business, professional services environment. Experience with mandatory continuing education (CE) requirements or accreditation preferred. • Strong Microsoft Office Skills (Outlook, Excel, SharePoint, OneNote, etc.) • Basic HTML skills and experience with editing webpages preferred. Experience with content management systems (CMSs) a plus. • Current knowledge of Generative AI uses, applications, and risks. • College degree or equivalent.

Benefits

• Medical, dental and vision plans for employees and their families • Generous employer contribution to employee retirement savings account • Ample paid time off and holidays, summer Fridays • Flexible hybrid remote/in-person scheduling for most roles • Unlimited access to LinkedIn Learning web-based training along with other career development opportunities • Work-life balance initiatives • One-time $500 Home Office Allowance • Gym/Wellness Allowance of up to $300 each calendar year