Accounts Receivable Representative

15 hours ago

🏡 Remote – New York

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Logo of Reimagined Parking

Reimagined Parking

The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and Park One—is the world's leading tech-powered, people-driven parking solutions provider$1. .$1

Parking management • Transportation management • Mobility management • Property management • Valet and Guest Services

5001 - 10000

Description

• In this role you will report to the Accounts Receivable Supervisor. • You will assist with billing inquiries/issues. • Identify accounts in arrears and establish dialogue with customers/clients regarding overdue payments. • Maintain and update data in AR reports • Communicate with outside collection agencies • Handle inbound calls from Monthly Parking customers and stakeholders in regards to billing inquiries/issues • Apply the AR policy and procedure to accounts to ensure appropriate collection steps taken at various stages of aging • Communicate with and obtain information from branch operations staff regarding customers who are in arrears • Assist customers/clients & coworkers with understanding various accounts • Proactively monitor for issues as they develop • Prioritize work to achieve best results on reducing AR to accepted levels • Take ownership of outstanding issues, ensuring all parties provide their piece of the problem until full resolution is achieved • Process email correspondence as required

Requirements

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