IT Administrator - Operations

September 18, 2023

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Serigor Inc

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Bringing Rigor to IT Strategy & Execution

IT Services • Government Solutions • Consulting • Database & Software Development • Business Process Outsourcing

51 - 200

Description

• Provide technical support for Windows OS, MAC, Google Workspace, Office 365, antivirus software, and endpoint tools • Troubleshoot and resolve hardware and software issues • Assist with setup, configuration, and maintenance of IT peripherals • Assist with basic configuration and troubleshooting of networking equipment • Collaborate with network service providers to maintain network infrastructure • Implement systems for employee time tracking, attendance, and background checks • Conduct regular audits of IT systems • Evaluate and recommend new systems and software solutions • Oversee laptop delivery and setup • Manage office landline services • Handle physical mail and courier services

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field • Proven experience in IT support and operations management • Strong knowledge of Windows OS, MAC, Google Workspace, Office 365, and antivirus software • Familiarity with basic networking concepts, routers, switches, and LAN/WAN setup • Excellent problem-solving skills • Strong organizational and multitasking abilities • Good communication and interpersonal skills • Ability to adapt to changing technologies and prioritize tasks

Benefits

• Competitive salary and benefits package • Opportunity to work with a highly skilled and motivated team • Chance to contribute to the efficiency and productivity of the organization's IT infrastructure • Room for growth and professional development