Whether you're looking to prototype, release an MVP, or bring a new service to your existing customer base, Synctera has the platform, experiences, and programs to help you build and launch your FinTech app fast, and scale it over the long term.

Synctera

Financial Crime

Assist in BSA/AML compliance for FinTech clients in a fast-paced environment.

• As a Financial Crimes Lead, you will help work through various topics related to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Customer Identification Program (CIP).
• This will involve conducting due diligence on potential Fintech clients, assisting Fintech clients with the development of their BSA/AML policies and procedures, providing guidance to our compliance operations team on AML investigations, collaborating with Sponsor Banks on AML strategy, and contributing to the development of Synctera’s compliance system for the FinTechs on our platform.

Financial Crimes BSA-AML Lead

Operations

Ensure accurate processing of financial transactions for embedded banking products.

• Ensure financial transactions are processed smoothly and accurately
• Handle payment reconciliations and analyze transaction data
• Collaborate with internal teams and external partners to resolve payment issues

Payment Operations Associate

Client Partner

Oversee strategic relationships and partnerships to drive revenue growth in FinTech.

• Develop and execute the business development strategy for banks on our BaaS platform, aligning with the company's growth objectives
• Create and execute on account plans for strategic FinTech partners
• Create strong partnerships with our bank partners by understanding their goals, serving as their advocate, and guiding them on their customer journey
• Collaborate closely with cross-functional teams, including sales, product management, marketing, and legal, to ensure seamless execution of strategic initiatives and successful implementation of solutions
• Stay updated on industry trends, and regulatory changes within the banking and FinTech sectors, providing market insights and guidance to internal stakeholders
• Serve as the bank’s primary guide during the process of being matched with FinTech programs, presenting the opportunity, answering inquiries, and coordinating the end-to-end process
• Conduct demos, workshops, and training with our bank partners to drive optimum adoption and engagement
• Drive revenue retention and referenceability with your partnerships

Director of Client Partnerships

• Payment Reconciliation: Perform end-to-end reconciliation of payment transactions to ensure the accuracy and integrity of transaction data. Compare and match payment records from various sources, to identify discrepancies and resolve them promptly
• Process Improvement: Continuously review and enhance payment processes and procedures to streamline operations and improve efficiency. Identify opportunities for automation, standardization, and optimization of payment workflows
• Cross-functional Collaboration: Collaborate with internal teams, such as product, eng, I&O, and Support, to ensure seamless integration of payment operations with other business processes. Provide support and guidance to colleagues on payment-related matters
• Payment Issue Resolution: Investigate and resolve payment-related issues, including payment failures, disputes, and discrepancies whilst providing satisfactory resolutions to customers and partners
• Bank Relationship: Work in partnership with our Banks to ensure we are in balance and queries they have regarding a payment or balance is managed end to end
• Problem Solver: See a problem, help create the awareness and drive the problem to resolution
• Documentation: Document, document, document; ensure new asks are well understood and documented for smooth training and transition

Synctera Jobs in New York City

Synctera

Financial Crimes BSA-AML Lead

Synctera

Payment Operations Associate

Synctera

Director of Client Partnerships

Synctera

Payment Operations Specialist

Synctera