US - Nigeria Growth Manager
September 4
🏢 In-office - Manhattan
Description
• Your role will be to boost the growth of TTS in the US-Nigeria corridor. • You will work to continue launching TTS within various Nigerian communities in the United States and build a comprehensive growth (customer acquisition and retention) strategy for the corridor. • You will conduct customer research; execute partnerships and events; set up offline and online advertising/brand awareness campaigns; source and coordinate community ambassadors, champions and influencers; measure operational efficiency and financials for the corridor; manage CRM tools; resolve low-level customer complaints, provide CS and Product & Ops teams input into strategies to improve product quality, as well as customer experience. • Reporting to the Nigeria Country Manager, you’ll combine great sales and marketing prowess with a data-driven test-and-learn mindset. • You’ll be a creative thinker who is always looking for ways to hack growth. • The role offers the chance to join a high growth startup and to have a positive impact on the communities we serve. • You will be expected to have deep knowledge of, and networks into the Nigerian community, a passion to support your community, an entrepreneurial spirit, great interpersonal skills, and superb project management.
Requirements
• Based in New York or New Jersey • 4-5 years of experience in high growth-environment such as startups, marketing, fintechs • Exceptional knowledge and networks among the Nigerian diaspora across the US • Strong business development/sales/marketing/analytical background • Experience with organic and inorganic marketing activities • Having contacts with Nigerian influencers and celebrities in the US is a plus • Strong interpersonal and communication skills • Passion for working with and for migrant communities • Resourceful and has the ability to get things done. Also doing “more” with “less” • Fluency in English and at least 1 Nigerian Language
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