Operations Manager - NYC

August 28

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Blueground

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Feel at home, free to roam.

Tech empowered property management • High quality furnished and serviced properties • Corporate travel • Real estate • Business Travel

501 - 1000

Description

• Full operational set-up and maintenance coordination of Blueground properties (furnishing, supplies, services, etc) according to brand style and guidelines • Work with the central design team on the implementation of large design initiatives • Style and manage the photoshoots of the new apartments to ensure spaces look perfect based on Blueground’s photoshoot guidelines • Drive down operational costs and constantly improve processes, while upholding Blueground’s quality standards • Liaise, manage and negotiate with contractors, vendors and external business partners ensuring that our guests enjoy high standards of client experience • Manage the city inventory of furniture, consumables, and linens, optimizing safety stocks and reporting furniture malfunctions to the Design and Supply Chain teams • Partner with cross-functional support teams in improving the efficiency and effectiveness of guest experience services • Manage timely data collection to update operational metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service • Manage the team of Operations Associates (who will assist in the set up of the apartments), by leading their onboarding process and providing continuous feedback

Requirements

• 4+ years of progressive work experience preferably in the area of business operations or services in a start-up, SME or large corporation • Bachelor's degree • Results-oriented go-getter; great at multitasking and managing competing priorities • Exceptional communication and organizational skills • Significant project management experience while working under tight deadlines • Strong analytical and problem-solving skills put to use in a fast pace environment • Fluent in Google Suite and MS Office; experience with inventory management systems is a plus • Guest-centric mindset • Team player and creative thinker • Experience in hospitality or real estate is considered a plus • Team management experience, optimally in field operations is considered a plus

Benefits

• Competitive salary ($82,500 - $92,000 Base Salary - Up to 15% performance bonus) • Competitive Health insurance (Medical, Dental and Vision), along with complimentary access to OneMedical and Health Advocate • 401k retirement plan • Enhanced parental leave • Dynamic working environment with talented people • Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!