Client Partner

Yesterday

🏢 In-office - Manhattan

💵 $137k - $198k / year

⏰ Full Time

🔴 Lead

🟠 Senior

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Description

• This person is responsible for the overall strategy, sales, relationship management, and delivery oversight activities related to their assigned accounts. • This position reports directly to the Head of Client Services, Americas. • To achieve their goals, the Sr. Director will manage cross-channel teams and develop and maintain senior-level agency relationships. • The Sr. Director will consult on the best path forward to achieve strategic goals developed in relation to the client vision. • They will nurture and build solid senior-level relationships with the executive layers of client leadership. • They will have experience consulting for varied clients in the technical space, and capable of driving conversations towards different capabilities in DEPT®’s Engineering and Experiences Portfolio. • They will also understand the value proposition of all DEPT® services, and include DEPT® partners relevant to aligning client roadmaps to all facets of DEPT®’s portfolio.

Requirements

• Extraordinary interpersonal, written, and verbal communication skills. • Excellent problem solving, organization, time management, and risk management skills. • Expert conflict resolution skills – creating calm out of chaos. • Enterprise experience with client partnering Fortune 500 companies • The ability to be self-directed and work in an ambiguous and dynamic environment. • 3 days on site in Chicago; willingness to travel to client sites regularly • Experience with selling the following services; system integration work (Commerce, CPG), custom application development work, managed services/ongoing support work, intersection of content, content strategy and commerce solutions work. • Experience across strategic, omnichannel and production-based projects. • Experience managing $10M+ Portfolio and/or driving clients to enterprise relationships at $10M+

Benefits

• Healthcare, Dental, and Vision coverage • 401k plan, plus matching • PTO • Paid Company Holidays • Parental Leave

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