Strategy & Operations Manager, Commerce
July 31
🏢 In-office - Manhattan
Description
• Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience • Manage cross-functional commerce projects in close partnership with the product and engineering teams • Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs • Analyze commerce data to provide insights and recommendations • Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness
Requirements
• Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred • 7+ years of experience in strategy and operations roles (eg consulting, finance, GM, Operations) • Excellent project management skills, with the ability to handle multiple projects simultaneously • Strong understanding of commerce operations and process optimization • Proficient in data analysis and reporting tools • Exceptional leadership and team management skills • Strong communication and interpersonal skills • Ability to think strategically and execute methodically • Experience with SQL and analytics tools like Looker, Sigma, Hex is a plus
Benefits
• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) • Health Insurance options including Medical, Dental, Vision • Work From Home Support • $1,000 home office setup allowance • $150 monthly allowance for cell phone and internet • Care benefits • $450 monthly allowance on food • $500 monthly allowance for wellness • $5,000 annual allowance towards Childcare • $20,000 lifetime benefit for family planning, such as adoption or fertility expenses • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally • Parental Leave • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
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