A luxurious vacation used to be something that happened elsewhere, somewhere distant. Now, with ResortPass, you can escape without leaving town. ResortPass offers day access to luxury hotel amenities, empowering people to experience crystalline pools, private beaches, deluxe spas, top fitness facilities, and more at leading hotels in their own neighborhoods. 

ResortPass partners with more than 1,000 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. We’ve connected over 2 million locals and visitors alike to resort amenities since our founding in 2016, making rest more mindful, togetherness more meaningful, and escape more accessible by weaving relaxation and luxury into everyday life. 

We just raised our $26M Series B and are hiring! 


ResortPass

Account Executive

Grow hotel partnerships and generate leads through outreach and networking.

• The Account Executive plays a crucial role in growing our hotel partnerships by finding opportunities and generating new leads through outreach and networking within the hospitality industry.
• They will own the entire sales cycle, from prospecting through contracting.
• They will work closely with the sales and account management team to build a pipeline of leads and foster relationships with key decision-makers at individual hotels within the assigned territory and with corporate-level brands and management companies.
• This is an opportunity to join a fast-growing startup in an exciting space with opportunities for growth in the company.

Operations

Drive B2B and B2C marketing initiatives for a luxury hotel day access service.

• As a Growth Operations Manager at ResortPass, you will play a critical role in scaling our B2B and B2C marketing operations and communications, and driving growth initiatives.
• You will work cross-functionally with marketing, sales and product teams to optimize processes and systems, develop automated lifecycle communication strategies for both sales and account management, and ensure the seamless integration of our growth marketing technology and data.

Growth Operations Manager

Marketing

• Own overall B2B marketing strategy: develop and execute a comprehensive B2B marketing strategy that encompasses both brand awareness, reputation, and direct-response tactics. Regularly report out on success with metrics and insights.
• Elevate B2B brand awareness and reputation: be the owner of how our b2b brand shows up to the world across our brand channels (like our b2b website), messaging, pitch decks, conferences and more. Collaborate with our PR and comms teams to maximize our earned media and own brand awareness and perception benchmarking and a strategy to advance our presence.
• Develop and execute a conference strategy: Plan, coordinate, and execute ResortPass’s presence at industry conferences, including speaking engagements, thought leadership, booth presence, and executive gatherings, that create unique and meaningful connections which in turn generate leads for the sales team
• Content marketing: create and promote compelling B2B content, including LinkedIn posts, white papers, case studies, and thought leadership pieces, to engage the hotel industry and demonstrate ResortPass’s expertise. Own Email Marketing as a key B2B channel.
• Lead generation: develop and implement lead generation strategies to attract hotel partners and generate inbound leads, utilizing various channels such as email marketing, social media, paid channels, conferences, and webinars
• Sales enablement: collaborate with the Sales and Account Management teams to create impactful sales collateral and materials that effectively communicate the value of ResortPass to potential hotel partners. Support in optimizing and, when appropriate, automating sales touchpoints

Director of B2B Marketing

Brand Manager

• Provide the leadership, strategy and vision to develop a comprehensive communications strategy for both internal and external audiences to elevate ResortPass’ brand position and awareness
• Shape the core brand identity and messaging strategy, ensuring alignment with company values and goals.
• Lead all facets of communications including consumer and B2B.
• Codify key thought leadership topics and execute a roadmap to build ResortPass’ credibility.
• Own and develop a strategy for executive thought leadership that elevates the company and CEO’s profile.
• Directly manage the relationship with our PR firm to secure regular, high impact earned media.
• Drive campaign development across various channels to help ResortPass increase cultural relevance, awareness, and overall conversion with both consumers and B2B audiences.
• Monitor market trends and competitive landscape to inform brand strategy and maintain our first-mover position in the market.
• Be a steward of the brand internally and externally, ensuring all channels and departments are working toward the same brand vision and brand personality comes across in everything we do.
• Lead consumer research and messaging development, creating a constant stream of insights to iterate on how we talk to consumers and evolve the brand.
• Write and develop key messaging and marketing copy for high visibility marketing channels and campaigns.
• Support on influencer, brand partnership, organic social and other brand channel initiatives as needed.

Director of Brand Marketing and Communications

Product Manager

• Collaborate closely with engineers, designers, marketing, and cross-functional teams to build features optimized for growth from ideation through design, execution, launch, outcomes, and iteration
• Lead the planning, execution and delivery of our growth strategy and roadmap in partnership with our VPs of Product and Marketing by managing standups, sprint processes, and high-level communication with leadership
• Deeply understand our customers through dogfooding, data analysis and qualitative research to continually iterate, innovate, and evolve the product experience
• Run continuous experiments to uncover insights and improve conversion and engagement
• Define and drive the improvement in growth metrics, owning and expanding the key product growth loops of the business

Lead Product Manager, Growth

Financial Planning and Analysis

• Develop and own all aspects of the company’s financial planning and analysis, forecasting, accounting, strategic finance, and reporting with a focus on strategic decision-making, as well as tactical day-to-day delivery
• Manage budgeting and planning, cost management, forecasting, financial modeling, and reporting
• Own and generate financial models and forecasts, monitor core performance metrics on a monthly, quarterly, and annual basis, and communicate reports across the business
• Expand and further standardize accounting and financial processes across the entire organization; lead the monthly accounting close and reporting process
• Contribute to the development of the company’s strategic goals and objectives in alignment with our mission and growth
• Develop and leverage a deep understanding of the key drivers of the various business levers; help drive strategic and operational initiatives as the business grows and scales
• Collaborate with team leaders to strategize and define team budgets, hiring plans, and other key performance indicators
• Provide analytical support to the leadership team including development of internal management reporting capabilities including financial metrics (KPI) and non-financial metrics (OKR)
• Develop presentations and analytical materials to be presented to the leadership team, the board of directors, and investors
• Lead and evaluate the company's fundraising plans and capital structure

ResortPass Jobs in New York City

ResortPass

Account Executive

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Growth Operations Manager

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Director of B2B Marketing

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Director of Brand Marketing and Communications

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Lead Product Manager, Growth

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VP of Finance

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