Wider Circle
We work with health plans to connect vulnerable populations for better health through in-person and virtual programming.
11 - 50
Operations Specialist
2 days ago
🏡 Remote – New York
Wider Circle
We work with health plans to connect vulnerable populations for better health through in-person and virtual programming.
11 - 50
Description
• Promote and encourage member activity and engagement • Troubleshoot technical or system issues to assist the field team • Enter and manage member information across various platforms • Coordinate scheduling for Wider Circle events and provide logistical support • Conduct operational analysis to support community engagement specialists • Assist with member outreach and registration • Monitor operational emails and resolve issues in real time • Work closely with other Operations team members to ensure seamless execution
Requirements
• Proven experience in an operations or administrative support role. • Strong problem-solving and critical thinking skills. • Ability to manage data entry and event coordination across multiple platforms. • Excellent communication and interpersonal skills, with a focus on building relationships. • A team player with a proactive and adaptable attitude. • Commitment to Wider Circle’s mission of promoting health and well-being through community connections. • High School Diploma (some college or degree preferred). • Bi-lingual (English/Spanish Preferred) • Passion for serving others • Experience in scheduling or booking appointment • Experience in an administrative role • Excel and Microsoft office experience required • Google Suites experience preferred • Ability to drive critical, participant-led dialogs about learning materials • Excellent verbal and written communication skills • Respectful, astute, and accommodating • Experience in the Healthcare field a plus • Comfort with constituents remotely
Benefits
• Comprehensive health coverage, including medical, dental, and vision • 401(k) Plan • Paid Time Off • Employee Assistance Program • Health Care FSA • Dependent Care FSA • Health Savings Account • Voluntary Disability Benefits • Basic Life and AD&D Insurance • Adoption Assistance Program • Training and Development • Tuition Reimbursement
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