Wunderkind
Wunderkind leads in AI-driven marketing, transforming brand-audience connections with hyper-personalized messaging$1. .$1
identity resolution • triggered email • sms • performance marketing • onsite capture
501 - 1000
Customer Success Manager, Strategic
August 7
🏢 In-office - Manhattan
Wunderkind
Wunderkind leads in AI-driven marketing, transforming brand-audience connections with hyper-personalized messaging$1. .$1
identity resolution • triggered email • sms • performance marketing • onsite capture
501 - 1000
Description
• Independently own and/or partner with a senior peer to own the relationship and ultimate success of a strategic segment of Wunderkind's customers • Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand your customer's business strategy • Communicate and continuously reinforce how Wunderkind drives revenue • Serve as customer advocate internally while effectively collaborating with cross-functional teams
Requirements
• 2+ years experience in customer success, account management or consulting • Demonstrated track record working in a rigorous, results-driven role that directly impacted the growth of a business • Excellent communication skills and EQ; you enjoy building relationships, overcoming push back and engaging in high touch client interaction • Detail-oriented with the ability to project manage, set priorities and stay organized when managing multiple client relationships • In addition to strong storytelling and strategic problem solving skills, you are comfortable executing on technical projects with internal and external stakeholders
Benefits
• Generous work life balance with 20 days PTO • 1 floating holiday • 14 National Holiday closures • Summer Fridays • 2 weeks of Newly-Wed PTO • Maternity & Paternity leave offerings • Fully stocked snacks, beverages, and weekly sandwich bar or catered lunch • Exceptional management training programs and internal opportunities for 1:1 Performance Acceleration Coaching • Company support and flexibility through all professional, personal, political, and world news and development • Unwavering commitment to culture, community, office events, and DEI initiatives
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