Senior Technical Writer

Yesterday

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Zilliant

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Zilliant powers intelligent commerce for B2B companies with cloud-native pricing and sales software.

B2B Industrial Companies • Artificial Intelligence-Enriched SaaS Solutions • Seamless Sales Delivery • Price Optimization • Price Management

201 - 500

💰 $30M Private Equity Round on 2017-04

Description

• Zilliant powers intelligent B2B commerce with industry-leading price optimization, sales guidance, and CPQ software. • Research, author, and publish content that ensures customers and partners achieve their goals with Zilliant’s products. • Develop technical content that is clear, concise, and relevant to a range of audiences. • Craft intuitive UX copy to facilitate user tasks and goals. • Deliver work that aligns with team-established standards for voice, clarity, and style. • Work closely with product, design, engineering, and peers to execute timely delivery of high-quality content. • Collaborate with the team on reviews and internal initiatives.

Requirements

• Bachelor’s Degree or relevant professional experience • Five or more years’ of experience authoring high-quality technical content • In-depth understanding of the content development process • Experience authoring and optimizing content for online delivery • Proven ability to integrate complex ideas, strategies, and operational models into content that solves customer needs • Experience with Markdown, HTML/CSS, and standard content authoring tools • Excellent attention to detail and organizational skills • A mindset that aligns with our team values: Customer-centric mindset, Collaboration is key, Learn every day, Embrace experimentation • Prior work experience in a B2B SaaS organization (preferred) • Strong understanding of B2B and CPQ processes (highly preferred) • Experience working with a docs-as-code approach • Experience working in a multilingual content development environment

Benefits

• Full benefits package including medical, dental, and 401k plans with a company match • Generous paid time off (PTO) policy to ensure a solid work/life balance • Comprehensive parental leave to provide time to bond with new family members • Remote or hybrid work schedule, depending on team and personal preferences • The financial and strategic backing of Madison Dearborn Partners (MDP)