AVP, Customer Success (Financial & Business Services)

2 days ago

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Anaplan

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Anaplan is building a future where connected leaders and teams are able to constantly adapt, transform and reinvent their businesses$1. .$1

Planning • Forecasting • Modeling • Supply Chain Planning • Sales Performance Management

1001 - 5000

💰 Secondary Market on 2018-03

Description

• Lead a team of people managers in customer success. • Shape and execute a scalable strategy for customer acquisition and expansion. • Drive key performance metrics like retention rates and qualified leads. • Provide accurate business forecasts emphasizing rigorous inspection. • Serve as an executive sponsor supporting strategic customer relationships. • Ensure successful Anaplan implementations and mitigate customer risks.

Requirements

• Proven track record of success. • Strong business IQ coupled with exceptional written and verbal communication skills. • Knowledge of business, finance, accounting, and strategy. • Critical thinker with natural curiosity. • World-class collaborator open to learning new concepts. • Ability to define clear objectives and communicate goals. • Well-informed on industry trends and events. • Comfortable reading and interpreting financial results. • Values-based, inclusive, and empathetic. • Extremely well-organized and capable of managing a demanding calendar. • Unwavering ethics and commitment to doing the right thing. • Desire to go above and beyond to deliver results. • Ability to align corporate goals with regional initiatives. • Problem solver capable of identifying challenges. • Fast learner capable of synthesizing large volumes of information. • Ability to identify risk early and address it. • Ability to articulate complex ideas clearly. • Experience working with 3rd party consulting partners. • Commitment to business and operational excellence. • Knowledge of agile software implementation methodologies. • Strong customer management skills.

Benefits

• Our Commitment to Diversity, Equity, Inclusion and Belonging • Build your career in a place that thrives on diversity, equity, inclusion, and belonging. • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.