Workplace Operations Lead
August 23
🔄 Hybrid – Manhattan
Description
• Partner closely with People, Office, IT, and other cross-functional teams to manage internal workplace operations and create an exemplary internal office experience. • Lead internal projects and programs to improve office operations and efficiency. These internal projects will have an impact on hub-office employees, company culture, travel programs, and other high-touch internal employee workflows such as onboarding. • Plan and execute internal events and activities to foster a positive and collaborative workplace culture, ensuring an exceptional employee experience. • Oversee workplace and facility vendor management of the NY Hub to maintain an efficient and high-functioning office, including setting up automations (ex: using low/no code tools), onboarding new joiners, coordinating maintenance, and managing supplies and equipment to support day-to-day operations. • Own vendor procurement and cross-functional contract renewals, working with internal and external stakeholders. • Support the onboarding process for new hires, including conducting some orientations, collecting required documentation, and coordinating with various departments. • Monitor and manage workplace budget and expenses, ensuring cost-effective operations.
Requirements
• Ideally 6+ years in workplace operations or a similar role, preferably in a fast-paced and dynamic environment. • Proficiency with workplace software such as Google Workspace, especially Google Sheets. • Strong organizational and multitasking skills, with the ability to prioritize effectively and work autonomously in ambiguous environments. • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. • Has a strong “excellence reflex” — when you see something that could be better, you fix it. • Experience complying with local facilities, human resources, and business operations regulatory requirements. • Previous experience managing People Programs - ideally travel or culture related programs. • Bonus if you have previous experience negotiating vendors and experience in procurement. • Bonus if you have familiarity with our tech stack: Asana, Notion, Zip, Ramp, Slack, Google, Zapier.
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