Tomorrow Health
Tomorrow Health is a technology-driven home healthcare company fundamentally changing the way people manage their care.
51 - 200
Senior Director of Operations (Hybrid)
August 2
🔄 Hybrid – Manhattan
Tomorrow Health
Tomorrow Health is a technology-driven home healthcare company fundamentally changing the way people manage their care.
51 - 200
Description
• Responsible for leading and managing day-to-day operations, overseeing teams to ensure exceptional service delivery and operational efficiency. • Drive improvements in stakeholder experiences and achieving financial targets.
Requirements
• 8-12+ years of relevant experience in an operations and/or consulting capacity, including at least 2 years in a senior operations role within tech. Experience in digital health and/or insurance operations is a plus. • Demonstrated leadership ability in managing complex operations or production teams of 20+ people, fostering a collaborative and high-performance environment. • Proven track record of operational mastery and strategic thinking, with the ability to develop and implement operational strategies that align with business goals. • Strong commitment to enhancing stakeholder experiences within the healthcare ecosystem, including members, referring providers, DMEPOS suppliers, and payors. • Excellent quantitative analytical skills, creativity in problem solving, and a keen business sense. • Demonstrated ability to influence and cultivate collaborative relationships with cross functional departments. • Strong communication and organizational skills, capable of synthesizing complex information and presenting it effectively to diverse audiences. • Capable of balancing multiple initiatives across various content areas and switching between them seamlessly.
Benefits
• 100% employer-paid medical, dental and vision benefits • HSA and FSA (Dependent Care and Commuter) • Fully covered membership in One Medical for on-demand primary care, and Teladoc for 24/7 virtual care • 12 weeks of paid parental leave for all caregivers • Free mental health support with BetterUp through CONCERN EAP • Short-term, and long-term disability plan availability • Company-sponsored Life and AD&D insurance • Educational reimbursement • Monthly wellness stipend • Commuter Benefits • Access to Vanguard 401k plan • Unlimited vacation and 11 corporate holidays
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