Bamboo Health
The Leaders in Real-Time Care Intelligence™
Prescription Drug Monitoring Program Solutions • Care Coordination • Behavioral Health Capacity & Referral • Transitional Care
501 - 1000
Customer Support Specialist
Yesterday
🏡 Remote – New York
Bamboo Health
The Leaders in Real-Time Care Intelligence™
Prescription Drug Monitoring Program Solutions • Care Coordination • Behavioral Health Capacity & Referral • Transitional Care
501 - 1000
Description
• Respond to customer product inquiries via telephone or chat • Resolve customer concerns during installation and operation • Troubleshoot issues with electro/mechanical equipment or software • Document recurring technical issues for product quality improvement
Requirements
• High level of judgment and exceptional analytical ability • Creativity in investigating customer problems • Interpersonal skills with technical product knowledge • Effective verbal and written communication skills • Documentation and quality assurance processes experience • PC configuration and installation knowledge • A conducive remote work environment • Availability during scheduled hours
Benefits
• Competitive compensation, including equity • Health, dental, and vision benefits
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