Account Manager - Level III

August 16

🏢 In-office - Manhattan

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Logo of Conductor

Conductor

Helping businesses create marketing that matters. We #StandWithUkraine

Content Intelligence • SAAS • SEO • Search Marketing • content marketing

201 - 500

Description

• Own the relationship between Conductor and enterprise customers’ key stakeholders. • Responsible for renewing and growing Conductor’s existing enterprise customers. • Work cross-functionally to drive improvements to customers’ success metrics.

Requirements

• BS/BA degree desired; or equivalent combination of education and experience. • A minimum of 60 months of experience in a SaaS B2B Account Management, Sales, or Customer Success role in a corporate setting • Tech savvy with an agility to learn about our platform, and the ability to “talk the talk” about web-based technologies • Strong proficiency working Salesforce or other CRM and sales enablement tools required • Demonstrated account planning and account management capability – aligning client strategy and desired outcomes with Conductor's solutions to drive deep and long-lasting revenue relationships with clients • Knowledgeable of industry trends, companies, technology, and displays passion for Digital Marketing • Outstanding written and verbal communication skills (including presentations), capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels • Ability to interact and communicate effectively with all levels of management including senior executive level • Exceptional listening and interpersonal skills with a high degree of approachability • Strong team player with proven ability to work across many departments to solve problems and achieve results and make sound decisions • Understanding of complex sales cycles, including discovery, objection handling, proposal building, negotiation, procurement, contract review and closing • Proven history of attaining sales/retention targets for enterprise software solutions • Ability to travel (10%+) to meet clients in order to support Account Reviews and on-site efforts to ensure client adoption and use of the Conductor platform.

Benefits

• 100% covered employee medical plan • Dental & vision plans • 401(k) with employer contribution • Unlimited vacation policy • 10 sick days • Short-term disability • Long-term disability • Generous paid parental leave • Employee assistance program • Flexible savings accounts • Paid holidays • Life and accidental death insurance • YOLO Months • Internet/cell phone allowance • Fully stacked kitchens

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