Project Coordinator

July 17

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Conversant Group

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Secure, Dependable IT Infrastructure. Strategically combining people, process, and technology since 2009.

Citrix XenApp/XenDesktop/NetScaler/ShareFile/Provisioning • Microsoft Exchange • Virtualization - Desktop/Server • Storage Area Networks • Infrastructure Management

51 - 200

Description

• Support Technical Captains & Cell Majors in organizing and documenting engagements & restoration workstreams. Including estimations of time to completion, engagement budgets, and staffing. • Schedule and attend scoping calls taking notes and provide initial access and other applicable documentation. • Schedule and manage client-facing collaboration rooms and monitor internal and external communications with clients, counsel, and digital forensic partners (via Teams, Slack, Signal etc). • Support Technical Captains & Cell Majors in providing documentation (slide shows, bullet points) for update calls for clients, counsel and insurance carriers as needed. • Work with engineers daily to insure workstreams are properly documented, engagement tracking, and time sheets are entered. • Build & organize team & engagement on-call rotations in accordance with our time off schedule, to assure full coverage of restoration workstreams. • Communicate and coordinate with stakeholders for budget & Fenix24 internal/external staffing needs. • Develop standardized reporting metrics for utilization and staff production. • Create internal documentation for process improvement and after-action reports. • Other duties as required.

Requirements

• Entry level project management qualifications. • Entry level, or any prior IT knowledge is desirable. • Proficiency within Microsoft Office applications required (Excel, Word, PowerPoint). • Proficiency with external communications and collaboration tools (MS Teams, Sharepoint, Webex, Zoom, Slack, Signal). • Working knowledge of time and billing management software. • Current working knowledge of IT / IR strongly preferred. • Excellent analytical, organization, and problem-solving skills. • Demonstrated strong written and oral communication skills, including strong relationship building skills and leadership capabilities. • Ability to form relationships across all levels of the company while modeling Conversant’s Culture and Values.

Benefits

• Mission-driven • Self-Starter • Able to work remotely in a fast-paced environment. • Adaptable • Teamwork