Technical Account Manager

June 4

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Ethyca

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Developer tools to make data privacy easy. Solving CCPA & GDPR for teams big & small.

GDPR • CCPA • Privacy Compliance • Privacy • PrivacyByDesign

11 - 50

Description

• TAMs responsibilities look similar to those of a fast moving strategists with technical and client relationship knowledge, supporting high profile brands. A day might span rapidly triaging and solving a client issue using the product, or training a client team in the latest features of the platform or walking through new regulatory guidance to proactively educate clients. • The best TAMs aspire to be trusted expert and advisor to their clients, with deep knowledge on our product, industry changes and recommendations. If this sounds like you, then Ethyca is the best place — with the best colleagues — to learn from!

Requirements

• 3+ years of relevant, post-college work experience. • Proven proficiency in client management, relationship management, technical support and training. • Prior experience in account, relationship or technical management a requirement. • Experience in a related privacy, compliance security field a bonus. • Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. • Exceptional time, task, and resource management skills. • Ability to plan for and keep track of multiple requests and deadlines. • Willingness to continue building skills through educational opportunities.

Benefits

• Competitive cash and equity compensation • 100% medical and dental insurance coverage for you and your dependent(s) • Remote-friendly office hours and vacation policy • Sponsored company lunches and events • Parental leave and 401K plan