Event Account Manager

2 days ago

Apply Now

Receive Emails with Similar Jobs

Happier

WebsiteLinkedInAll Job Openings

Happier exists to cultivate connectivity and inspire curiosity through exceptional experiences$1. .$1

Hospitality • Hotels • Membership Community

51 - 200

Description

• Responsible for managing client accounts related to event planning and execution. • Act as the liaison between clients and the event production team. • Ensure that events meet client expectations while being delivered on time and within budget. • Serve as the main point of contact for clients, understanding their event goals and needs. • Build and maintain strong relationships with clients, ensuring client satisfaction and repeat business. • Address client concerns and requests in a timely manner, providing solutions to any issues. • Work closely with clients to gather event requirements, timelines, and budgets. • Develop event concepts, proposals, and timelines that align with the client's vision. • Collaborate with internal teams (creative, production, logistics) to ensure flawless execution. • Coordinate event details, including venue selection, vendor management, and travel arrangements. • Oversee event setup, execution, and teardown to ensure all client requirements are met. • Create and manage event budgets, ensuring that projects are delivered within financial constraints. • Negotiate with vendors and suppliers to obtain the best rates for services and materials. • Provide clients with cost breakdowns and regular updates on project expenditures. • Develop and maintain project timelines, ensuring that all tasks are completed on schedule. • Manage multiple projects simultaneously, often under tight deadlines. • Troubleshoot any issues that arise during the planning or execution of events. • Conduct post-event evaluations, collecting client feedback and lessons learned. • Provide post-event reports, including financials, attendee feedback, and performance metrics. • Ensure continuous improvement in future events based on learnings. • Ensure contracts, payments and reconciliations are completed according to event schedule. • Identify opportunities to upsell additional services to clients. • Support the team in acquiring new clients by contributing to proposals and pitches.

Requirements

• Bachelor's degree in Event Management, Marketing, Communications, or related field (preferred). • Proven experience in event planning, account management, or a related field. • Strong project management skills, with the ability to manage multiple events at once. • Excellent communication and interpersonal skills to liaise with clients and internal teams. • Budget management and negotiation skills. • Ability to work under pressure and meet tight deadlines. • Proficiency in event management software and MS Office suite.

Benefits

• Health Care Plan (Medical, Dental & Vision) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Free Food & Snacks • Training & Development • Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes.