Senior Vice President, Delivery and Operations

August 26

🔄 Hybrid – Manhattan

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Highwire PR

Elevate your story.

public relations • technology • consumer • mobile • small business

51 - 200

Description

• The Senior Vice President of Delivery and Operations guides the delivery of all client work, ensuring timely results to agreed standards while aligning the outputs and dependencies of various disciplines and external resources. • By owning both internal and client-facing processes, they design, implement and refine our project management, quality control, resource allocation and tracking. • Bringing multidisciplinary experience in marketing, communications, content and creative work, they harmonize schedules and anticipate roadblocks ensuring continued growth, risk mitigation, and client retention. • This role offers an exciting opportunity to shape the future of a thriving strategic communications and integrated marketing agency, while significantly improving our operational efficiency.

Requirements

• 10+ years of experience in project management, operations or related field, with at least 5 years in a senior leadership role • Proven track record in developing and implementing operational processes and systems • Experience working within Content Marketing, Social Media Marketing, Creative, Insights & Analytics or Public Relations • Experience in service delivery, capacity planning, resource management, and forecasting • Change management and internal communications experience is a benefit • Excellent project management skills with proficiency in relevant software (e.g., Asana, Monday.com, Wrike, Kantata) • Bachelor's degree in Business Administration, Project Management, Marketing, Communications, or related field; MBA preferred

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