HONK Technologies
Industry-leading on-demand automotive mobility services
roadside assistance • automotive • towing • mobile • technology
51 - 200
Customer Service Specialist - Inbound
January 19
🏡 Remote – New York
HONK Technologies
Industry-leading on-demand automotive mobility services
roadside assistance • automotive • towing • mobile • technology
51 - 200
Description
• Interact directly with customers via phone • Utilize proprietary technology to connect members with partner network • Analyze and interpret customer needs • Maintain high levels of customer satisfaction • Think outside of the box to solve customer issues • Work in a creative environment
Requirements
• Experience in a customer facing environment resolving issues over the phone • Ability to handle high volume phone calls • Problem-solving skills • Fluent in English, Spanish a plus • Secluded and uninterrupted workspace • Internet connection with minimum speeds of 5 Mbps download/2.5 Mbps upload • Preferably have experience working from home
Benefits
• Full-time, virtual/work-from-home careers • Recognition and rewards for proven performers • Opportunity to impact the lives of others • Fun, fast-paced environment
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