Manager, Event & Workforce Operations

September 11

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Caribbean Producers Jamaica Limited

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Where Service is Just The Beginning.

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Description

• Drive the strategy and structure of NFL Workforce Operations program • Oversee the NFL’s Workforce Operations program from end to end • Build and oversee all workforce or “Teammate” Experience elements at league tentpole events • Coordinating with local event partners on recruitment, training and management of workforce across tentpole events • Serving as liaison between NFL constituent groups on staffing needs for league tentpole events • Coordinating all aspects of workforce training for league tentpole events • Create communication documents and dashboards outlining timelines and processes • Oversee Workforce Operations budget across the league’s events • Work with NFL payrolling agency to ensure proper onboarding • Collaborate with various internal NFL departments on Teammate operations • Supporting NFL Access Control Manager in credential distribution for gameday staff • Support NFL Access Control Manager in operational planning and execution onsite • Overseeing the creation and operation of Teammate Headquarters for NFL Draft • Manage an independent contractor • Access control/accreditation support across NFL tentpole events

Requirements

• Bachelor’s Degree • Minimum 5 years experience in multi-layered, large scale sports and entertainment related events and workforce (or volunteer) management • Proven success motivating, leading, training and supervising large groups of employees or volunteers • Demonstrated ability to effectively interact with people of diverse backgrounds and variety of levels inside and outside of the organization • Ability to work with minimal supervision • Strong work ethic • Ability to work long hours, nights/weekends, as needed • Excellent organizational, interpersonal, and administrative skills • Service oriented style with professional presentations skills • Clear concise written and verbal communication skills • Effective in providing exceptional customer service • Must be able to travel domestically and internationally • Ability to manage multiple projects simultaneously in a fast-paced environment • High energy • Entrepreneurial spirit

Benefits

• Flexible Workplace Policy • Mutual respect and equal employment opportunities