Sales Operations Specialist

Yesterday

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Description

• Key component in the sales order processing workflow, ensuring adherence to sales processes and procedures end-to-end • Support Account Executives, Project Managers, Program Managers and Resellers (VARs) with creating and submitting quotes and proposals • Collaborate with cross-functional teams (Sales, Finance, Legal) to review and structure deals, ensuring compliance with pricing policies, contractual terms, and operational requirements • Provide real-time support to the sales team by guiding them through deal processes, reviewing contracts, and ensuring that deals are executed efficiently while adhering to company policies and customer requirements • Provide comprehensive support to sellers, helping them streamline their workflows and focus on revenue-generating activities • Assist sellers with troubleshooting and problem-solving to ensure smooth operations and quick resolutions • Maintain open communication with sellers to understand their needs and proactively offer solutions • Work cross-functionally to support the sales cycle, including pre- and post-sale activities • Build deep working relationships and trust with partner teams across the organization • Perform data entry duties related to metrics, sales figures, and other key data • Analyze and expedite data requests, enter/revise sales orders, and update shipping information as needed • Conduct regular data audits to ensure accuracy and integrity of sales information, identifying and correcting discrepancies as necessary • Support the organization and cataloging of detailed documentation of sales processes, best practices, and standard operating procedures to enhance team efficiency and knowledge sharing • Communicate effectively via phone, email, and Teams; organize meetings between internal and third-party team members

Requirements

• 1-2 years of Salesforce experience (data entry, running reports) • 1-2 years of analytics experience • Strong working knowledge of Microsoft Excel • Exceptional attention to detail • Excellent organizational skills • Adaptability to the changing dynamics of a start-up business • Excellent verbal and written communication skills • Ability to take initiative and follow directions • Proficient computer skills with the ability to adapt and learn new software and technologies

Benefits

• Competitive compensation • Yearly bonuses • 401(k) matching contribution • Health, dental, and vision insurance • Cell phone reimbursement • Generous vacation • Office meals and snacks • Team building events and activities throughout the year