Product Manager, Client and Partner Services

September 11

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Onbe

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Value beyond currency

Payments • Digital Payments • Payment Programs • Refunds • Payroll

201 - 500

Description

• The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's Client and Partner product strategies, enabling teams, and delivering maximum value to our customers. • Collaborating with current/potential customers and internal teams, you will serve as the authority for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. • Your responsibilities include listening to the market and developing compelling business cases, articulating and vetting requirements with stakeholders, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives. • This role is a hybrid role that will work onsite 1-2 days per week at our Buffalo Grove, IL location. Occasional travel may be required as part of this position.

Requirements

• Collaborate with cross-functional teams to shape and implement the product vision, strategy, and roadmap for the Client and Partner related • Drive innovation by conducting market research and analysis to identify emerging trends, competitor strategies and customer needs. • Work closely with customers, stakeholders, and internal teams to gather requirements and define initiative phases which maximize the balance between value and speed to market. • Lead the end-to-end product development lifecycle, from concept ideation to launch, ensuring timely delivery of high-quality products. • Develop and maintain product roadmaps, prioritizing features and enhancements based on customer feedback, business priorities and technical feasibility. • Effectively communicate product vision, strategy, and roadmap to internal stakeholders, including executives, engineering teams, sales/marketing, and customer support. • Champion a user-centric approach to product design, working closely with UX/UI designers to create intuitive and engaging user experiences. • Define key performance indicators (KPIs) and utilize data-driven insights to measure product performance, identify areas for improvement, and optimize product features. • Ensure compliance with relevant regulatory requirements and industry standards, staying informed about changes in financial regulations. • Lead go-to-market and operational readiness activities, collaborating with relevant teams to ensure launched products can be priced, promoted, implemented, and operated smoothly. • Recommend, negotiate, and manage supply chain partner agreements.

Benefits

• Medical • Dental • Vision • Wellness • 401(k) matching • Open PTO • Generous parental leave • More!