SaaS Implementation Consultant
Yesterday
🏡 Remote – New York
Description
• Manage the implementation of various products for customers by working closely with customers to understand and document requirements and executing those requirements into fully integrated and configured solutions. • Train customers on best practices related to our products. • Build integrations between different systems, including automated data acquisition workflows • Provide technical solutions to address specific customer challenges. • Participate in research and development activities as appropriate • Contribute to the advancement of QuartzBio’s products as a domain subject matter expert • Develop documentation and data specifications • Performs work on problems of moderate scope requiring modification of source code • Manage projects and initiatives with moderate complexity. • Contribute to strategic planning and decision-making. • Mentor junior team members and provide guidance. • Continuously improve skills and stay up-to-date with emerging best practices. • Perform other duties as assigned
Requirements
• Bachelor’s degree related field and a minimum of 5 years of relevant work experience in (translational science, bioinformatics, biomedical research, data science, data engineering) with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience. • 0 to 3 years experience working in a customer-facing role (e.g., internal and/or external). • 1 to 3 years experience leading technical projects. • Excellent problem-solving and analytical skills. • Strong written and verbal communication skills. • Ability to articulate ideas and write clear and concise reports.
Benefits
• Discretionary annual bonus • Health insurance • Retirement savings benefits • Life insurance and disability benefits • Parental leave • Paid time off for sick leave and vacation
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