Raintree Systems
The Most Powerful, Flexible EMR For Therapy and Rehab
Medical Record and Billing • Pediatric Therapy • Physical Therapy • Billing Services • Revenue Cycle
201 - 500
Client Success Manager
August 27
🏡 Remote – New York
Raintree Systems
The Most Powerful, Flexible EMR For Therapy and Rehab
Medical Record and Billing • Pediatric Therapy • Physical Therapy • Billing Services • Revenue Cycle
201 - 500
Description
• Responsible for account retention, product adoption, and net revenue retention of clients. • Work alongside clients and Raintree departments to ensure successful product and service delivery. • Develop and maintain departmental processes and KPIs for implementation and support.
Requirements
• Bachelor's degree in Business Administration, Management or Accounting with a technology-related minor is desired. • 4+ years related experience, including: • Software implementation and/or consulting services • Managing client engagements that involve both large and enterprise scale SaaS clients • Managing key client relationships for enterprise scale SaaS clients with complex requirements • Working with third party technology partners on collaborative implementation plans • Implementation and/or Consulting leadership experience within the healthcare vertical • Knowledge of Electronic Medical Record, Patient Engagement, Medical Billing, and Business Information & Analytics systems.
Benefits
• Remote Work/Work From Home • Paid Time Off/11 Paid Holidays/Year-End Holiday Break • Health, Dental, Vision, HSA/FSA • 401K with Company Match • Disability & Life Insurance • Employee Assistance Program • Paid Parental Leave
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