Sales

We help our customer's clients access services that would otherwise be too complex or overwhelming for them. We do this in a human and person-centred manner.

The critical element to delivering this service is our team of high-quality front-line staff. coordinators, who humanize the process, such as nurses, care coordinators, social workers, and brand ambassadors. Our innovative technology and standardized procedures support our front-line team.

Our customers include large organizations, EAP programs, credit cards, insurance companies, loyalty and rewards companies, governments, and public sector agencies.

We added services to support government agencies like Access OAP and Autism Ontario to ensure citizens can understand and access available programs and resources.

We enhance corporate EAP programs by providing nurses who can assist with medical questions and understanding how to maximize the benefits available to them.

We add value to loyalty, rewards, and credit card programs.

We reduce insurance company costs by ensuring clients use the available services efficiently.

We build bespoke contact centre services that improve the brand experience for our client's customers.

Our values revolve around our people to ensure we build a company that will deliver on our mission. Our core values are collaboration, integrity, ownership, creativity, community, and fun. 

Why work for us?

Serefin is all about delivering exceptional client service. Our divisions include Serefin Health, Serefin Experiences, and Serefin Travel, designed to help clients navigate complex services. We help families with autistic children find the right services as part of AccessOAP. We help employees determine the best services as part of their EAP program. We help travellers to find answers to non-emergency medical questions when away from home. We help brands improve their customer experience when customers call in 

To learn more, visit our website at www.serefin.com

Serefin

Sales Director driving revenue growth for Serefin Travel in loyalty travel sector.

• Develop and execute a comprehensive sales strategy to achieve revenue targets and business objectives within the travel loyalty market, with a focus of 30% on acquiring new clients (hunting) and 70% on growing and maintaining existing relationships M(farming).
• Build and nurture relationships with key stakeholders, including airlines, hotels, travel agencies, and other partners.
• Identify and capitalize on new business opportunities and partnerships that align with company goals and enhance our competitive positioning.
• Collaborate closely with cross-functional teams including marketing, product development, and operations to ensure alignment and maximize sales effectiveness.
• Stay current with industry trends, market dynamics, and competitor activities to identify opportunities for growth and innovation.
• Prepare and present regular sales reports and forecasts to senior management, highlighting achievements, challenges, and opportunities.

Serefin

Sales Director

Serefin

Description

Requirements

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