Customer Marketing @ 7R

September 5

🏢 In-office - Manhattan

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Logo of SEVENROOMS

SEVENROOMS

A Guest Experience and Retention platform for the hospitality industry.

Hospitality • Software • Technology • Internet • Luxury

201 - 500

Description

• As a Senior Customer Marketing Manager at SevenRooms, you will play a pivotal role in ensuring customers are aware of and adopting critical platform features. • You will be responsible for creating and managing customer-facing campaigns that educate and empower our clients to maximize the value they derive from our platform. • This role will report to the Senior Director, Product Marketing. • The Marketing Team at SevenRooms is the driving force behind our brand's growth and visibility in the hospitality industry. • Our team works collaboratively to deliver impactful results and drive measurable business outcomes.

Requirements

• You have a bachelor’s degree in Marketing or a related field. • You possess at least 3-5 years of experience in marketing, with a strong preference for customer marketing or account management experience in the tech or hospitality industry. • You are a customer-focused individual who is passionate about creating engaging customer experiences and building strong relationships. • You have a proven track record of executing successful marketing campaigns and events. • You are highly analytical and data-driven, comfortable with CRM software and other marketing analytics tools. • You possess excellent communication and interpersonal skills, capable of working cross-functionally and with diverse teams. • You are creative and innovative, constantly looking for new ways to engage customers and improve marketing strategies. • You are proactive, organized, and can manage multiple projects simultaneously in a fast-paced environment. • You have a passion for the hospitality industry and are excited about the impact technology can have on improving customer experiences.

Benefits

• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time. • Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. • Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Spring Health, Carrot, and Headspace. • Employee programs and recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you're a part of our team. • Opportunities for training and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

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