Manager of Technical Support
August 28
🏢 In-office - Manhattan
Description
• As Manager of Technical Support, you will be responsible for managing the technical support team within our customer success organization. • Deliver world class support to our global customer base. • Build a world class support team and offer insights for continuous improvement.
Requirements
• A minimum of 5 years in customer support for SaaS or technical products with a minimum of 2 years in a people management role is required. • Strong communication and interpersonal skills. • Proficiency in problem-solving and troubleshooting. • Ability to work in a fast-paced, remote environment. • Understanding of ChatGPT and technical products. • Experience in the AI industry is a big plus.
Benefits
• Real impact. Your work will directly shape our product and company. • A seat at the table. In a small team, every voice matters. Yours will be heard. • Freedom to work your way. Home, coffee shop, moon base - if you're productive, we're happy. • Top pay. Competitive salary and an opportunity for equity or stock grants. • Time off when you need it. Take at least 15 days. More if you need it. • Budget to keep learning. Because if you're not growing, we're not growing. • The chance to build something from the ground up. This is the time when what you do has the biggest impact. • Problems worth solving. We're reshaping how work gets done.
Apply Now
